Room Attendant

15 hours ago

Brisbane, Australia Empire Hospitality Australia Full time

**CBD Locations**:

- ** Some hotels offer subsidised meals during your shift.**:

- ** Uniforms may be provided and laundered for you.**:

- ** The possibility of advancement of your career.**:

- ** Develop transferable skills.**:

- ** Diverse interpersonal interactions.**:

- ** Job security and the opportunity of promotions.**

**Empire Hospitality Australia is now offering Room Attendant / Housekeeping roles based at deluxe hotels in the BRISBANE CBD for individuals enthusiastic about providing the best in guest experience**

**About Empire Hospitality**

We are a world class specialist in housekeeping solutions for hotels, resorts and serviced apartments. **Empire Hospitality** is a fully Australian and family-owned business, we are proud employers and partners in the hotel business. We employ and provide employment opportunities to over 1,800 staff nationally.

The foundation of **Empire Hospitality** is its passion for excellence in customer service, training and delivery, ensuring that we always strive to meet our client’s expectations.

**About The Role**

As a Housekeeping Room Attendant, you will be responsible for maintaining cleanliness and orderliness in all assigned guest rooms, ensuring a welcoming and hygienic environment while upholding a high standard of customer service.

In this role, you will be responsible for:

- Changing bed linen and making beds
- Replacing used towels
- Sweeping and mopping floors
- Scrubbing bathrooms and toilets
- Vacuuming carpets
- Dusting furniture
- Replenishing bath care products (e.g. soap and shampoo)
- Restocking beverages and food items in the mini bar
- Cleaning public areas, like corridors
- Reporting any technical issues and maintenance needs
- Addressing guests’ queries (e.g. on additional services)
- Helping guests retrieve lost items
- Ensuring all assigned rooms are clean and tidy by the end of the shift
- Following hotel security guidelines

**About You**

As a hardworking, motivated and enthusiastic individual with a positive attitude towards work, you will have a passion for providing a high-quality guest experience.

To be successful in this role, you will possess:

- Previous experience in a similar role preferred
- Excellent customer service and communication skills
- Strong attention to detail and organisational abilities
- Ability to work effectively in a fast-paced environment
- Positive attitude and a willingness to go above and beyond for guests
- Flexibility to work different shifts, including weekends and holidays
- Knowledge of hotel operations and procedures is a plus
- Ability to work well within a team and collaborate with others

**How To Apply**

**APPLY NOW**

**No recruitment agencies, please.

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