Community Engagement Officer

2 days ago

Point Cook, Australia Expert Care Community Services Full time

**Oak Home Care Pty Ltd** is a trusted provider of Home Care Packages (HCP), dedicated to empowering older Australians to live independently, safely, and with dignity in their own homes. We are now seeking a motivated and relationship-driven **Community Engagement & Client Growth Officer** to help grow our client base and increase our visibility across the western suburbs of Melbourne.

**About the Role**

This is a **part-time position (3 days / 24 hours per week)** perfect for someone with strong community connections, aged care or health sector experience, and a passion for improving the lives of seniors.

You’ll represent Oak Home Care at events, build relationships with referral partners, engage directly with prospective clients and families, and drive awareness of our services across the community.

**Key Responsibilities**
- Develop, update, and distribute marketing materials (brochures, flyers, info packs)
- Build and manage a referral pipeline of aged care professionals, GPs, councils, hospitals, and service networks
- Organise and host community engagement events (e.g. morning teas, info sessions)
- Attend and represent Oak Home Care at expos and community events
- Engage prospective clients and families, providing information on Home Care Packages
- Work with the onboarding team to support smooth service commencement
- Report on engagement activity and contribute to strategic planning

**Key Performance Indicators**
- Build a referral network of **active sources**:

- Organise and deliver **engagement events**:

- Attend **expos and industry events**:

- Achieve a satisfying number of **new client sign-ups**:

- Attend the **Point Cook office** for team collaboration.

**What We’re Looking For**
- Experience in aged care, healthcare, NDIS, or community services
- Confident communicator and public speaker
- Strong relationship-building and stakeholder engagement skills
- Marketing or outreach experience (not necessarily formal)
- Highly organised and able to work autonomously
- Valid driver's licence and access to vehicle (travel is required)
- Police Check, WWCC, and current COVID vaccinations (or willingness to obtain)

**Ready to Make a Difference?**

If you’re passionate about aged care and enjoy connecting with people, we want to hear from you.

**Job Type**: Part-time

Pay: $32.00 - $40.00 per hour

Expected hours: 24 per week

**Benefits**:

- Travel reimbursement
- Work from home

Schedule:

- Night shift

Supplementary Pay:

- Commission
- Performance bonus

**Experience**:

- Field marketing: 1 year (preferred)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 50% (preferred)

Work Location: In person

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