Care Manager

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

**The Opportunity**

The George Retirement Living, located in Sandringham VIC, has an opportunity for a resident-centred **Care Manager** to lead a team of dedicated care staff and oversee the care needs of our retirement living residents. Care Managers play a key role in our organisation with the goal to create a happy, welcoming, caring, and safe environment for residents and staff. Working in an established community alongside the Village Manager, you will be committed to providing high-quality service by leading your care team of Nurses and Personal Care Attendants, liaising with residents, families, and external health professionals on a regular basis, mentoring your Case Managers to ultimately enable a retirement lifestyle full of choice, security, and enjoyment. If you are a Care Coordinator, Clinical Coordinator/Manager, Facility Manager or have experience in the Home Care industry, this is your next opportunity

**This is a permanent full-time position working Monday-Friday. On-site parking available.**

**You will**
- Provide exceptional clinical leadership and operational management to your care team of Personal Care Attendants, RN's and Case Managers.
- Manage and coordinate the delivery of care and support services for residents, including respite residents.
- Monitor care team staffing and workflows, to ensure they are aligned to resident support plans and budgets
- Oversee the practices of all care staff and provide guidance and training as required to ensure the provision of safe & quality care is provided
- Deliver excellent customer service to residents, families, and internal and external stakeholders
- Recruitment, induction, training, and supervision of care employees.
- Manage staff performance in accordance with Aveo policies, up to and including disciplinary action.
- Ensure all residents' preferences and lifestyle wishes are respected and promoted.

**What you will bring**:

- Care/Clinical leadership experience in a similar role (Community or Home Care desired but all Residential Aged Care backgrounds considered)
- Understanding of Home Care Packages (desired but not essential)
- Highly developed clinical assessment skills and ability to deliver high-quality clinical care with compassion
- Current AHPRA registration (Div. 1) and CPR Certificate
- Well-developed people management and communication skills to ensure you can lead your team of 20+ staff to success
- Proficient in the use of technology and digital systems
- Current Police Check and COVID-19 Vaccinations up-to-date

**What we offer**:

- Permanent full-time position working Monday-Friday
- Earn up to 8 weeks of paid parental leave
- Ability to purchase up to 4 weeks of additional annual leave
- 2 additional 'All About Me' leave days per calendar year
- Annual salary reviews and annual bonus incentive scheme
- Opportunities for further career progression
- Be part of a friendly and supportive team in a caring retirement living community
- Opportunity to take part in Aveo Learning & Development courses to develop your professional skills
- Be part of an organisation focused on innovation and support

**Who we are**

As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by Brookfield Asset Management, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 12,000 residents across 90+ diverse communities nationwide. We're a dedicated group of over 1900 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

**What's next?**
- Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation._We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are._