Quality and Governance Business Partner

Competitive salary with benefit of Not for Profit Salary Sacrifice
- Supportive organisation/ great staff culture
- Convenient location/flexible work environment

**_Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other_**
- Southern Cross Care Queensland currently has an exciting opportunity for a proactive and self-directed Quality and Governance Business Partner to join our SCCQ family based at our Support Centre in Upper Mt Gravatt._

**_What can Southern Cross Care Queensland offer you?_**
- Competitive salary package + benefit of NFP salary sacrifice options
- Opportunity to join a supportive organisation
- Financial support programs
- Great staff culture
- Ongoing individualised training and mentoring programs
- Employee Assistance Program for employees and their families
- Purpose driven organisation making a real difference
- Convenient location and flexible work options

**_What are the key responsibilities?_**
- Reporting to the Chief of Governance, Risk and Research, this role is integral in ensuring all regulatory and legislative requirements are met by our services._
- Working as a Quality and Governance Business Partner you will support and enable the development, implementation and evaluation of quality systems and continuous improvements in all service delivery streams to facilitate safe, high quality care and services aligned to the requirements of the aged care regulatory framework, the NDIS Framework and the retirement village regulatory requirements._
- In this role, you will be responsible for leading clinical governance, policy review, undertaking audits, risk assessments and analysis of reported outcomes and other clinical and non-clinical audits and risk data, and providing professional support and education in response to identified trends and organisational priorities to improve consumer experiences and outcomes._

**_What you will bring to the role?_**
- Registration as a Health Professional with Australian Health Practitioner Regulation Authority (highly desirable),
- Thorough knowledge of accreditation systems,
- Minimum 12 months experience working in a quality focussed role
- Demonstrated understanding of quality management principles and practices in a clinical setting.
- Demonstrated leadership skills and capacity to communicate with, influence and build trust across all levels of management, employees, volunteers, consumers and their representatives.
- Demonstrated resilience and capacity to manage self and others through times of change, particularly in circumstances of changing forms of regulatory scrutiny and consumer expectation.
- Knowledge and understanding of contemporary health care strategies that are effective in promoting and ensuring high quality care beyond compliance.
- Demonstrated experience in the development of professional documentation including reports for the Board, Executives and regulatory agencies, business cases and other communication tools.
- Proven analytical, problem solving and critical thinking skills.
- Demonstrated, or ability to quickly attain knowledge of contemporary theory and practice within the aged care sector, including knowledge of current legislative requirements and standards.
- Knowledge of or experience in National Disability Insurance Scheme operations (desirable).

**_Who is Southern Cross Care Queensland?_**
- Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community._
- Since then, SCCQ has grown to employ over 1000 staff caring for and supporting more than 2000 people across 13 residential aged care homes, 5 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and rural Queensland._
- We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do._
- At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program, Known & Loved, is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve._

**_How can you apply?_**
- Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individuals, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us._