El1 - Assistant Director, Aviation Consumer

**Contact Officer**:
**Closing Date**:
**11.59pm AEST, **Wednesday 11 September 2024**

**Our Department Values**:
Our values set the direction for what it means to work in our department. They inform the standard and expectations of behaviours, skills and capabilities and the attributes we currently have, will continually work to achieve and develop, and that we use to acknowledge and attract, retain and recruit into our department.

**The opportunity we have available**:
The International Aviation, Technology and Services (IATS) Division and the Domestic Aviation and Reform (DAR) Division have multiple positions available at the EL1 level to support the implementation of the Government’s aviation reform agenda, as outlined in the recently released Aviation White Paper.

The **DAR Division** is responsible for promoting an efficient, sustainable, safe, competitive air transport system. The Division_ s_tewards the domestic aviation sector by regulating airports, investing strategically in aviation services, and advising government on policy to serve Australia’s interests.

The **IATS Division** works to maintain a competitive, sustainable and safe aviation sector through appropriate regulation, program delivery and policy development.

The Division’s work spans a wide range of topics including Western Sydney Airport regulatory policy, aviation safety and technology, airspace and air traffic management, agency governance, economic regulation, Australia’s participation in the International Civil Aviation Organization (ICAO) and bilateral international air services agreements.

Both Divisions will play a critical role in implementing the government’s vision and future policy directions for Australia’s aviation sector, as set out in the recently released _Aviation White Paper: Towards 2050._

To support this work program, we are currently seeking people with relevant skills and experience to work with the aviation industry and aviation consumers on development of:

- an Aviation Industry Ombuds Scheme - to uphold and enhance the consumer rights of aviation customers - supported by new legislation to provide independent complaints handling and performance monitoring.
- new aviation-specific disability standards, as a schedule to the _Disability Standards for Accessible Public Transport 2002_ - to affirm the rights of people with disability during air travel and require airlines and airports to work together to better support and facilitate passenger journeys.

**What will you do?**:
We are looking for committed Assistant Directors who can contribute to the design and implementation of these important initiatives. This work will require extensive collaboration and engagement with the aviation industry, people with disability and their representatives, consumer bodies and other government agencies to design policy that effectively delivers the government’s commitments.

The work will be varied but key responsibilities will include:

- close consultation with external stakeholders and design and delivery of consultation processes and supporting documents
- for the work on aviation-specific disability standards, developing co-design processes to ensure policy initiatives are developed with people with disability
- analysing the costs and benefits of potential policy and implementation options, including through regulatory impact analyses
- drafting advice to inform government decision making, such as Cabinet submissions, ministerial briefs and new policy proposals
- working with relevant agencies to inform the drafting of supporting legislation, regulation and standards
- project management to ensure delivery of initiatives within government-agreed timeframes.

**Who are we looking for?**:
The following are **essential** skills and capabilties for these roles:

- a commitment to providing the best policy advice to government and the Executive
- a focus on delivering outcomes within deadlines
- an ability to build strong relationships with internal and external stakeholders
- well-developed communication skills including written communication skills
- a willingness to be flexible and adaptive to meet Government priorities and urgent tasks as needed
- experience in leading workstreams and capacity to operate with a high degree of autonomy.

The following skills and experience are **highly desirable**:

- project management skills
- policy co-design experience
- experience in drafting instructions to guide the development of legislation and regulation
- experience in the development of regulatory impact analyses

We encourage people from diverse backgrounds and experience to apply.

**What else can we offer?**:

- Develop or master your public policy skillset, including policy co-design processes
- Further develop your regulatory and legislative policy skills
- Increase your professional network across the Australian Public Service
- Improve your leadership skills, through the department’s Professional