Data Entry Specialist

**Are you passionate about creative experiences and eager to make an impact in a growing startup?**

ClassBento, a rapidly growing tech marketplace on a mission to support mental wellbeing, is looking for a detail-oriented, tech-savvy professional to join our team as a Class Production Specialist. This role offers an exciting opportunity to collaborate with our global team, bringing our community of artisans’ unique workshops to life on our platform.

**About ClassBento**

ClassBento connects people with 20,000+ art, craft and cooking experiences across Australia, the US and the UK. From pottery to pasta making, our workshops help people switch off, try something new and have fun while supporting small businesses.

We’re not just about creating moments of joy—we’re also committed to improving mental health. Our super-connected culture has led to a massive increase in stress levels and burnout and many people are finding it increasingly difficult to maintain a healthy balance. The experiences we offer on ClassBento provide the perfect opportunity to take a step back and have some fun creating something with your own hands. To further our mission, we donate to Dementia Australia with every booking.

Our team is small but mighty, and we thrive on collaboration, innovation and making a difference. If you’re looking for a role where you’ll have real ownership and make a tangible impact, this is it

**About the role**

As our Data Entry Specialist, you’ll play a key role in growing ClassBento’s marketplace by managing the creation of exciting new experiences for our global websites. Working closely with cross-functional teams and AI tools, you’ll ensure every listing is made to shine.

**Responsibilities**
- Manage the global pipeline for creating new experiences on ClassBento’s marketplace.
- Collaborate cross-departmentally to source missing information and determine the optimal set-up for listings.
- Stay up-to-date with tech features, leveraging them to enhance class setups.
- Create and edit teacher profiles and class listings, ensuring accuracy and SLA adherence.
- Report insights, challenges and improvement opportunities for the class production workflow to your direct manager.
- Experiment with AI platforms like ChatGPT to streamline class production.
- Collaborate with the global class production team to implement and share best practices.
- Review and assess new class syncing requests to ensure time and resources are used efficiently.
- Check synced listings for accuracy, including pricing, inclusions and other key details.

**Skills and Experience**
- **3+ years of experience** in a relevant role.
- **Conscientious and detail-oriented**: You care deeply about the quality of what you produce and have an eye for accuracy, consistently cross-checking complex information to maintain high standards.
- **Strong research skills**: You excel at gathering, verifying and analysing information to ensure accuracy and quality in your work.
- **Tech-savvy mindset**: You’re comfortable learning new tools, including CMS platforms, AI tools and software like Microsoft Excel or Google Sheets.
- **Understanding of e-commerce websites**: Experience with platforms like WordPress, Squarespace or Shopify is highly valued.
- **Organised and efficient**: You’re skilled at managing workflows, meeting deadlines and juggling multiple priorities effectively.
- **Problem solver**: You approach challenges with creativity and a solution-focused attitude.
- **Team player**: You thrive in a collaborative environment and communicate effectively with cross-functional teams.

**Nice to have**
- Startup experience
- Passion for tech and AI advancements

**The fun stuff**
- Join a talented team, making a social impact
- $1000 of free experiences on ClassBento, and a $500 training/skill development budget, each year
- Flexible office and remote-based work environment, with an office in Chatswood (NSW) 5 minutes from the train station. You will be expected to come into the office regularly initially for training; after that, we'd like to be with you in the office at least once a week but you'll otherwise have the option to work from home.
- Discounted car parking
- Professional growth potential
- Family-friendly

Pay: $60,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance
- Work from home

Schedule:

- Day shift

**Experience**:

- Data entry: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Chatswood NSW 2067