Loss Prevention Associate, Loss Prevention

2 weeks ago

Melbourne, Australia Amzn Commercial Srvcs Pty Ltd Full time

Experience in investigative or loss prevention field, preferably in a retail, ecommerce, Warehouse and manufacturing industry Experience.
- Advanced level of computer literacy including proficiency in MS office package
- Ability to deal with business tools & understand business metrics
- Experience in managing stakeholders and vendors
- Experience maintaining confidentiality in matters involving security and/or personnel issues in the work place

Job summary

The Loss Prevention Associate (LPA) is a key associate position in the Amazon Sort Centers (SCs). The LPA operates on the front lines to efficiently and effectively provide security services and asset (lives, buildings, equipment, inventory, data, and intellectual property) protection in a designated fulfillment center. The LPA reports to the Loss Prevention Coordinator or Specialist / Manager responsible for their facility, aiding them in supporting the SC Operational team and the cross-functional teams throughout the organization.

Two roles exist to cover a seven day roster.

Key job responsibilities
- Facilitate security screening process of all people exiting the facility
- Complete ad-hoc and batch badge requests within allotted SLA
- Assign access to individuals and/or groups with proper approval
- Escalate all critical incidents to business partners (SLP leadership, Operations, HR, Safety, etc)
- Maintains access controls and security tools (keys, asset stickers, lost & found)
- Respond to and assist with unlocking/opening doors, escorting associates, or other duties assigned by the Control Center or Supervisor
- Perform interior and exterior patrols looking for possible theft, vandalism, or unsafe behavior/situation and immediately escalate to the appropriate SLP, HR, or Leadership contact
- Utilize CCTV to gather facts and aid in the investigative process
- Respond to and investigate alarms as directed, Global Security Control Center or Supervisor within the required SLA
- Enhancing, tracking, and reporting on key performance-indicating metrics, allowing for performance improvements so that the desired outcomes are achieved to plan and in a timely manner
- Conduct quality audits on FC floor and escalate findings of non-compliance
- Conduct Security Compliance audits helping to ensure physical standards are in place
- Assisting with investigations
- Experience in logistics/security management preferred. - Experience on investigative or loss prevention field, preferably in a retail, ecommerce, warehouse and manufacturing industry. Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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