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Scheduler

2 weeks ago

St Agnes, Australia Stream Consulting Group Full time

**Privately owned organisation - providing quality NDIS Home Care Services**

**Serious growth trajectory within the business Excellently trained Support Workers**

**Ongoing support working alongside an industry respected Operations Manager, working within a fun & friendly team**

**The Organisation**

This progressive company provides high-quality in-home care services with dignity and compassion to over 250 NDIS clients across Adelaide, enabling their clients to live with independently with ease.

This organisation focuses on independence, flexibility and affordable homecare support for their clients and is led by a Director with 40+ years’ experience in community health and NDIS support.

The company is on a growth trajectory with offices in South Australia, Melbourne & plans to expand to further locations

**The Role**

As Scheduler, you will be instrumental in the team as you work to assist with the coordination of the support staff care team across Adelaide to ensure suitable staff are appropriately matched to clients.

You will be using your natural relationship building skills, along with your amazing organisational skills to screen support staff and allocate them appropriately to the right area and to the right clients.

You will be reporting to, and working closely with the Operations Manager, as well as liaising with the wider office team of 6 passionate and switched on individuals, including the Compliance Manager and Intake Officer.

You will be responsible for ensuring all rostered shifts are covered for 60 staff, and will be the go to person for to organise shifts and 'fill the gaps'.

You will also be communicating with clients, using your rapport building skills to provide an excellent service.
- Coordinating the Rostering of care staff across Adelaide
- Assisting with last minute rostering, communicating with care staff to organise support
- Communicating with internal stakeholders to gain understanding of clients
- Creating & preparing availability reports using CRM (Shiftcare)

**Benefits**
- Privately owned organisation - caring & supportive environment
- Industry leading training and mentorship provided by Operations Manager with NDIS expertise enhance your skills and knowledge
- Internal career opportunities working for a rapidly growing organisation Expand your skills and career
- Work in a role where you will be giving back to the community & helping others
- Very well trained Support Workers - work for a well respected organisation
- Receive laptop and your own office

**About You**
- You have strong Rostering/Scheduling experience in community services (Aged Care or Disability is a bonus)
- You are empathetic, a great communicator and are able to understand client needs matched to the right care workers
- You are tech savvy & have experience working with a rostering system
- You are highly organised & thrive in a fast-pace environment
- You enjoy team comradery but can work autonomously
- Working in a growing & progressive environment excites you