Injury Management Coordinator

Castlemaine location - hands-on injury management role.
- Castlemaine location - hands-on injury management role.
- Dynamic, fast-paced role with varied responsibilities.

**About Us**
GWF is one of the largest food manufacturers in Australia and New Zealand, employing around 6,000 people across 40 sites. GWF’s product range is diverse and includes leading brands of breads, baked goods, smallgoods, flour, milled products, and animal feed. GWF’s business units include Tip Top, DON, Yumi's, MAURI, and Jasol.
DON’s heritage goes back to the late 1800s. Since the beginning, we have been passionate about crafting great-tasting meat products that Australians love. We produce ham, bacon, salami, smallgoods, and fresh pork.
We take great pride in our skills, techniques, and brands, which have evolved over more than a century. We’ve grown from a small family business to become one of Australia’s largest food manufacturers, now part of the GWF group.
DON is also a leading Australian employer with offices and facilities in metropolitan and regional locations across the country. We take pride in being a responsible employer and a great place to work. We offer a safe and supportive environment where everyone can achieve their full potential.
**About the Role**
As an **Injury Management Coordinator**, you will play a key role in **supporting employees through injury recovery and return-to-work processes**. This role requires **strong relationship-building skills** and the ability to navigate a **fast-paced, ever-changing environment**.
You will work closely with **employees, medical professionals, insurers, and internal stakeholders** to ensure that injury management and return-to-work strategies are implemented effectively. A background in **occupational rehabilitation, case management, or return-to-work coordination** will be highly regarded.
**Responsibilities**
- Support **early intervention and return-to-work programs** for injured employees.
- Work closely with **doctors, insurers, and internal teams** to facilitate recovery.
- Ensure **timely processing of claims and injury-related documentation**.
- Assist with developing and coordinating **graduated return-to-work plans**.
- Provide **coaching and training to managers** on injury management best practices.
- Maintain compliance with **workers’ compensation policies and legal requirements**.
- Support injured workers with **ongoing consultation and guidance** throughout recovery.

**Why Join Us**
Our Purpose is to Craft food that brings out ‘the good’.
When you work at DON, not only will you be part of a community crafting iconic products that people love, you will also enjoy a safe and supportive environment where you can be your authentic self, advance in your career if you choose to, be recognised and rewarded for your contributions, and make a positive difference in the community.
We also work hard to ensure the programs and benefits we offer are competitive and reflect the needs and preferences of our people. They include (among others):

- Flexible work arrangements
- Community partnerships and initiatives, including 2 volunteer days per year
- Options to purchase additional leave
- Discounted products
- Training and development programs
- Global career opportunities
- Various recognition programs and rewards, including an end-of-year celebration
- Health and wellness initiatives
- Study Assistance

**About You**
You are an **empathetic and proactive professional** with:

- Experience in **injury management, occupational rehabilitation, or return-to-work coordination**.
- A strong ability to **build relationships and communicate effectively** with employees and stakeholders.
- The capability to **prioritise tasks and work in a fast-paced, dynamic environment**.
- Experience handling **workers’ compensation claims and compliance requirements** (desirable).
- A problem-solving mindset, with the ability to **navigate challenges and influence outcomes**.

**Applications**
Applicants for this position may be required to undertake pre-employment screening tests including a pre-employment medical, including drug and alcohol tests, and a security/background check, which may also include a criminal record check. Proof of eligibility to work is required for all successful applicants.
GWF has a duty of care and a legal responsibility to promote, monitor, and maintain a safe working environment for the protection of all of our people in our workplaces.