Manager, Product

**Manager, Product -Sydney, Australia**

Does playing a role in overseeing execution of product development, delivery roadmap, technical setup, and operations for APAC - Oceania excite you? Would you like to work for a global company in Money Transfer that believes when money moves, better things can happen? Join Western Union as a Product Manager.

**Western Union powers your pursuit.**

This position will work on Western Union’s mobile and web products. You will define the product features in alignment with our strategy; have responsibility for both new and existing products and services, drive development on time, on budget, and with high quality and value.

**Role Responsibilities**:

- Lead, define, and implement product strategy for to deliver strategic, customer and business outcomes for a portfolio of projects for Australia.
- Generate product ideas that are focused on driving revenue, acquiring new customers, retaining existing customers, building brand loyalty, and providing self-service tools to customers. Including spending time in the market to meet and speak with customers.
- Assess opportunities by identifying ROI, define key performance indicators and partner with analytics team to measure success.
- Define and document product requirements, features, and functionality.
- Manage products through the product development lifecycle.
- Draft business requirements, prioritize features, author Epics, user stories and acceptance criteria, and collaborate with the regional team to ensure product features are delivered according to specifications.
- Provide ongoing analysis on product effectiveness using a data driven approach.
- Identifying key problems through vigorous testing of mobile and web customer platforms for us to solve to improve the customer experience and comply with local regulation.
- Continuously implement and improve analytics infrastructure to track, monitor, optimize, innovate, and report on acquisition and conversion metrics.

**Role Requirements**:

- Must have an experience of at least 5 years’ experience in general product management with good technical background. Engineering, agile training and certification are a strong plus.
- Strong business writing, numerical analysis, and communication skills especially in dealing with different stakeholders globally.
- Experience developing basic wireframes and user journey flows.
- Ability to work seamlessly with matrix teams, and juggle projects across multiple networks and platforms.
- Experience in fintech’s or financial services - payments or remittances is a plus.
- Experience working in a large corporate environment is a plus.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

You will also have access to multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

Your Australia specific benefits include:

- Life / Accident Coverage
- Superannuation Plan
- Paid Time Offs
- Employee Wellness
- Global Recognition and Rewards Programs

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Estimated Job Posting End Date:
09-10-2024