Program / Product Manager, After Market Services
2 weeks ago
5+ years of product management experience - Experience managing technical products or online services - Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
Do you possess the vendor management expertise and acumen to establish long-term partnerships and maximize liquidation recovery?
Join the APAC After Market Services (AMS) team and contribute to our 'three zero' mission: Zero Defects for Customers, Zero Cost of Returns, and Zero Waste. We strive to reduce returns, maximize reuse and recovery, and improve the sustainability of returns.
In this role, you will be responsible for building and managing the wholesale and specialty liquidations business for Amazon in APAC. You will be responsible for ensuring we have a robust vendor network to sell our liquidation quality products. This role requires a strategic leader with program management, vendor management, and financial acumen to establish long-term vendor relationships, become the secondary market expert, and maximize liquidation recovery.
Key job responsibilities
- Owning the Liquidation business and financial performance, input, defect metrics.
- Owning the commercial agreements with liquidation vendor business-2-business (B2B customers).
- Conducting Request for Proposals (RFP) or strategic negotiations on behalf of Amazon with our external vendors/buyers.
- Making business decisions to optimize recovery across channels.
- Improving customer experience for buyers.
- Identifying industry trends and identifying the right vendor partners to support the strategic goals and objectives.
- Setting goals and strategic direction for the business, ensuring alignment with broader business goals and vision.
- Representing Amazon when meeting with senior executive teams from top vendors and building long term strategic relationships.
- Work cross-functionally with Product, Tech, Finance and Operations partners including setting standard cadences and processes for partnership.
About the team
Learn More about Amazon Australia
- Knowledge of SQL and VBA at an advanced level - Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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