Program Officer

APS Level 6
- Adelaide, SA; Brisbane, QLD; Canberra, ACT; Melbourne, VIC; Sydney, NSW
- $94,332 - $103,731

**About the Department of Employment and Workplace Relations**
We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to prosper.

**The Role**
Workforce Australia for Individuals Division is responsible for managing and delivering online and tailored services for individuals, including those on income support. Staff interact with individuals through the full length of their employment pathway, from their first interaction with our services, which for job seekers self-managing online will typically be via our contact centre. We focus on the individual service and experience, ensuring individuals can easily access core supports and individuals are actively encouraged to participate.

The **Access and Participation Branch** is responsible for the operational policy in relation to participant eligibility, referrals, and transfers, and for the operation and design of participant assessment and participation, mutual obligation requirements and the Targeted Compliance Framework.

The **Funds and Payments Branch** is responsible for operational policy advice and program management of payments to employment services providers, the Employment Fund and Wage Subsidies.

The **Activities and Experience Branch** is responsible for the operational policy, guidelines, performance and program assurance for activities including Work for the Dole, Employability Skills Training, Voluntary Work, Career Transition Assistance as well as policy related to Workforce Australia Online.

The **Strategic Program Office** is an Employment and Workforce Group embedded capability to deliver enterprise-wide strategy and transformation, future systems development and funding opportunities, NPP and business case development and program and project management functions to ensure successful delivery of key project work and enhance the Department’s digital service offer.

**Duties and Responsibilities**
Responsibilities of the APS 6 Level may include:

- Stakeholder engagement and coordination, including ability to build and maintain productive working relationships with internal and external stakeholders.
- Program management, including program monitoring and assurance.
- Project management, including planning, coordination and managing tasks through to completion.
- Analyse and interpret data to identify trends and issues, including risk identification and remedial action.
- Writing a range of complex materials for varied audiences including talking points, policy papers, briefings, guidance material, Ministerial and provider correspondence and a range of communication material.
- Contributing to policy options to support the Government’s response to the House Select Committee Inquiry into Workforce Australia Employment Services.
- Working collaboratively with the Digital Solutions Division to implement IT system rules and processes and resolve system issues.

**How to Apply**
Applicants are required to provide up to a one-page summary (no more than 500 words) that outlines skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work.

The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level.

In the eRecruit (the department’s online recruitment system) you will also need to:

- upload a Curriculum Vitae
- provide contact details for 2 Referees.

**Eligibility**

**Citizenship** - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.

**Please refer to the Job Information Pack for more information about the role.**

Job Information Pack Opens in new window