Sales Administration Coordinator

**The Role**

This role will be a valuable part of the Sales Administration team responsible for providing high level support across all areas of the Sales & Emerging Channels department to ensure the smooth and efficient running of the day-to-day operations.

An integral part of the role is building and maintaining close connections with the Head Office & National Field Sales teams, delivering with customer service excellence.

**Key Responsibilities**
- Provide support to the International Team:

- Maintain customer master data and price lists
- Coordinate product documentation & artwork for distributors and product registrations
- Respond to Customer Relations enquiries and complaints
- Organise samples orders, supporting documentation and freight to overseas customers
- Coordinate marketing merchandise shipments and commercial invoices
- Provide support to the Claims & Invoicing Coordinator with the coding and processing of trade spend claims and invoices.
- Maintenance of product data and images in the Food Service distributor online portals.
- Organise meetings, conferences, events.
- Administrator of the sales field CRM databases ‘Sales Force’ and ‘Stay In Front’, supporting the National Field Sales teams to effectively connect with their customers and maximise efficiency.
- Coordinate Field Sales team activities in conjunction with marketing & promotional launches, store relays, etc.
- Manage daily requests i.e., stock orders, samples, point of sale, uniforms, business cards, onboarding requirements, storage units, mailouts etc.

**Skills & Experience**
- 5+ years administration experience
- Intermediate MS Office experience
- Outstanding organisational and time management skills with the ability to prioritise tasks and meet deadlines
- Excellent customer service and interpersonal skills
- Exceptional communication skills both written and verbal
- Excellent data entry skills with a high level of accuracy and attend to detail
- Strong numerical and analytical skills; identifies and solves problems
- Ability to quickly learn and adapt to new IT systems and processes
- An ongoing commitment to quality improvement and streamlining processes and efficiencies
- Enthusiastic, friendly, reliable, and collaborative team player
- Experience with CRM systems and SAP desired but not essential

**The Benefits**
- 4.5-day work week / Half-day Fridays
- Access to a range of workplace health and wellbeing initiatives
- Salary sacrifice options
- Achievement awards and recognition programs
- Continuous learning and development opportunities
- Study assistance to support role requirements
- Staff store and canteen
- Opportunity to contribute to community initiatives

**Our Culture**

At Sanitarium we acknowledge that for us to be truly successful and sustainable our people, our values and our philosophy need to be at the forefront of what we do. We are passionate about fostering an environment in which you can flourish and grow, where you feel valued and know that you can make a difference.

**About Sanitarium**

Sanitarium believes in the potential of every Australian to live well. That’s why everything we do - from the foods we create, to our role in the community and how we care and develop our staff - is guided by this philosophy. We are an organisation driven by our mission, vision, and values. If you share our passion for what we do and our products, then this is a great opportunity for you.

**How to Apply**

The selection process will include interviews, online and functional testing as well as Police checks, medical and reference checking.