Technician, Gold Coast

Company Description
**About Haircare Group**

Haircare Group is the trusted partner of the professional hair industry. We are proudly Australian, family-owned company with over 45 years in business, founded by a hairdresser for hairdressers. We are widely recognised as an industry leader in building brands and distributing haircare products and services across Australia and New Zealand.

Our evo business, head officed from Adelaide, manufactures and distributes premium hair and beauty products both locally and internationally.

We are also a family business. A team of fiercely enthusiastic, passionate professionals who are driving the industry forward. We have a commitment to excellence, delivering what we do with integrity and respect for each other and the community we serve together.

For us, it’s more than hair.

**Job Description**:
In this exciting full-time role (12-month contract covering parental leave) you will have the opportunity to deliver professional education across multiple brands within the group.

Working in partnership with the sales team, you will help drive the growth of our business through education and new business opportunities.

This role will be Gold Coast & Northern Rivers based, however some regional travel may be required.

Your responsibilities include, but is not limited to:

- Managing and coordinating the education program for your designated territory by:

- Performing colour demonstrations, followed by installation programs for new clients
- Delivering in-salon education workshops and seminars
- Facilitating varied company brand programs
- Setting up and supporting guest artists in seminars and shows
- Collaborating with the sales team to plan education needs and workshops across our client groups
- Represent the Haircare Group at trade association meetings to promote our products
- Managing education deliverables, including the facilitation of workshops, adhering to correct set up, materials, equipment, product, pack down and clean up processes
- Managing and maintaining relationships with clients and proactively pioneering new business, in collaboration with the sales team
- Managing reporting requirements and, providing insight to the Education Manager as required

**We are seeking someone who has the following skills and experience**:

- Previous experience in performing demonstrations, client installations and delivering education content
- Previous hairdressing experience, combined with a passion for sharing knowledge and education.
- Strong experience with face to face/on-line customer service
- Excellent communication, consulting, interpersonal and influencing skills combined with the ability to developed trusted relationships at all levels to gain support and achieve outcomes
- Well-developed organisational skills, including strong attention to detail and the ability to prioritise work and follow through on set tasks
- Self-motivated and driven; a fast learner with a calm & positive influence
- A highly motivated individual who enjoys working towards KPI’s and shared team goals
- A team player with an outgoing, confident, and vibrant personality

Additional Information
**Benefits and Culture**

In exchange for your expertise and contribution, we offer the opportunity to play an exciting role in this South Australian born entrepreneurial company.

The role attracts a competitive salary and commission, and access to generous discounts on products, including the annual gratis product allowance. Join a team with a supportive, friendly and fast-paced team culture. We are committed to providing opportunities for our staff to grow and develop both personally and professionally, and we have a strong culture of promoting internal talent.

This is an excellent and rare opportunity to develop a long-term career in a fun and innovative industry on a growth path. You will have the opportunity to work with international artists and on-going training.

**For us, it's more than hair.**

**You must have full Australian work rights to be considered for this role.