Systems Analyst

4 days ago

Sydney, Australia NSW Government -icare Full time

Permanent, Fulltime position, Sydney CBD location
- Hybrid working environment, offering starting salary from $ 106,025 + super
- 17.5% annual leave loading, 35 hour working week and flex leave

**About the Role**

This role will be responsible for managing the approvals for system changes, review the effectiveness of change implementation, and suggest improvements to organisational procedures governing changes to the risk systems

**Benefits**
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- 17.5% annual leave loading
- icare day - access to an extra day’s leave
- Comprehensive learning and development support aligned to icare’s Core Capabilities.
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program

**Duties**

It’s an exciting time at icare where no two days are the same; as an **Systems Analyst (Archer)** you will:

- Perform system monitoring and analysis, performance tuning, troubleshooting and escalating issues, including proactive problem resolution and complex problem analysis as necessary, to maintain systems to meet user demand.
- Reduce operational risk and improve availability of the risk systems by ensuring system access, monitoring, control, evaluation and documentation practices are adhered to and maintained.
- Develop, maintain and perform operational procedures and ensure operational tasks are performed reliably and consistently to reduce the risk of unplanned outages and maintain the integrity and efficiency of reference data within risk systems.
- Analyse risk data and effectively communicate emerging issues and trends in reporting to stakeholders to support appropriate organisational risk management strategies.
- Evaluate new system enhancements and support the Risk team in implementing these.

**Skills & Experience**
- Technical ability and experience in management of a GRC System, preferably RSA Archer or like system
- Experience in performing system monitoring and analysis, performance tuning, troubleshooting, including proactive problem resolution and complex problem analysis as necessary, to maintain GRMC system performance to meet user demand.
- Risk oriented analytical, reporting and research role in the financial services industry
- Able to deal with ambiguity and change.
- Well-developed ability to compile and subsequently provide insights based the analysis of data from a range of sources.
- Working knowledge of the financial services’ regulatory framework and /or NSW Government Framework.

**Culture**

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

**About the Company**

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
- **icare operates a direct sourcing model so no agency introductions will be accepted**
- We are a Circle Back Initiative Employer - we commit to respond to every applicant
- A talent pool may be created through this recruitment process.

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