Product Specialist, Mount Gravatt

6 days ago

Upper Mount Gravatt, Australia Tesla Full time

What to Expect
- The Tesla Team is committed to providing the best customer experience throughout the delivery and ownership journey. The Product Specialist is expected to excite, educate, and engage customers when it is time to take delivery of their Tesla. This position is a great opportunity to have a direct impact on the Tesla customer experience and has a critical impact on the company’s rapidly expanding sales operations.
- Applications of interest close 1pm Monday, 13th of November.

What You’ll Do
- Welcome customers to the Tesla family by making their delivery day a delightful experience
- Educate customers on vehicle feature and function fundamentals
- Support the Store Leader with delivery operations, ensuring a superior customer experience
- Stage vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level
- Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners. Keep up with industry trends and best practices
- Partner with the vehicle readiness team to act as a final inspector for quality before the vehicle delivery. Communicate relevant feedback to program management and other relevant parties to drive departmental efficiency and company-wide improvements
- Coordinate with internal and external teams to seamlessly coordinate various aspects of delivery day, (such as Sales, Service, and Remarketing Teams)
- Leverage a customer centric skillset to understand and provide solutions for their concerns in a professional and empathetic manner
- Identify and overcome objections and obstacles, including charging and customer education
- Coordinate final receipt of delivery and in line with accounting’s revenue recognition standards
- Where applicable, ensure all locally relevant documents are accurately completed and signed in line with local government standards and revenue recognition standards
- Proactively and consistently update our CRM systems to ensure accurate and timely delivery information is available to management
- Contribute ideas toward improving the Tesla delivery experience, as well as back-end processes and procedures
- Support regional delivery customers via phone or other digital communications to ensure a supportive and customer centric remote delivery experience
- Support with additional retail related tasks as needed, including but not limited to test drives, events, and other retail activities
- Uphold a professional appearance at all times

What You’ll Bring
- Minimum 1 years of relevant work experience in a customer facing environment
- Positive, enthusiastic and passionate about the changes in the personal transportation industry
- Demonstrated excellent communication skills and attention to detail
- Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends
- A strong work ethic and team-oriented personality is required. Our team members display creativity, passion and a desire to break new ground in a constantly shifting technology and market landscape

  • Medical Receptionist P Upper Mt Gravatt

    46 minutes ago

    Upper Mount Gravatt, Australia Upper Mount Gravatt Full time

    Part-time Medical Receptionist required for a very busy and fast paced General Practice located in Upper Mount Gravatt. Our business hours are Mon -Fri 7am - 5pm and Sat and Sun 8.30am -2pm. **Requirements**: - Must have 1yr minimum experience in General Practice. - Good phone manners and customer service - Ability to multi task - Work well autonomously...

  • Marketing Assistant

    2 weeks ago

    Upper Mount Gravatt, Australia Mathnasium - Upper Mount Gravatt Full time

    **About Us** We are Mathnasium, a math-only learning center serving students from Prep - 10 with personalized curriculum and instruction that makes sense to them! This position will require 10 - 16 hours per week (flexible). The Marketing Assistant will work for Lead Generation, Digital Marketing and assist with marketing events to support our Upper Mount...

  • Office Cleaning- Mount Gravatt

    1 week ago

    Mount Gravatt, Australia Commercial Clean Australia Full time

    Are you looking to be paid top dollar and be rewarded for quality work Commercial Clean Australia is currently looking for reliable and driven office Cleaners who would be able to join the team long-term, as all our cleaning contracts are regular and ongoing. Commercial Clean Australia is currently looking for reliable and driven office Cleaners in Mount...

  • Property Assistant/reception

    49 minutes ago

    Upper Mount Gravatt, Australia CoVE Upper Mount Gravatt Full time

    **About Us**:CoVE Upper Mount Gravatt is a student-friendly co-living community located in Upper Mount Gravatt, QLD. This property is owned and operated by Aspen Group Limited. Aspen Group is ASX-listed and a leading provider of quality and affordable accommodation in the lifestyle, holiday and residential sectors. **Key Responsibilities**: - Assist with...

  • Property Assistant/admin

    2 weeks ago

    Upper Mount Gravatt, Australia CoVE Upper Mount Gravatt Full time

    **About Us**:CoVE Upper Mount Gravatt is a student-friendly co-living community located in Upper Mount Gravatt, QLD. This property is owned and operated by Aspen Group Limited. Aspen Group is ASX-listed and a leading provider of quality and affordable accommodation in the lifestyle, holiday and residential sectors. **Key Responsibilities**: - Assist with...

  • Pizza Chef

    2 weeks ago

    Upper Mount Gravatt, Queensland, Australia Corbett and Claude Mount Gravatt Full time $37,500 - $52,500 per year

    Corbett and Claude Mount Gravatt is hiring a Part time Pizza Chef role in Upper Mount Gravatt, QLD. Apply now to be part of our team.Job summary:Flexible hours available 1 year of relevant work experience required for this role Expected salary: $25 per hour Key Responsibilities: Prepare and cook pizzas using hand stretched dough Hand-stretch and...

  • Behavioural Therapy Assistant

    2 weeks ago

    Mount Gravatt East, Australia Nextt Group Full time

    Location: Mount Gravatt East, 4122 - Salary: $26.60 per hour - Love working with children **Behavioural Therapy Assistant - Mount Gravatt East, 4122** - **Location**: Mount Gravatt East, 4122 - **Salary**: $26.60 per hour - **Hours**: 4 per week (2 shifts) - Wednesday, Thursday, Friday 3:00pm-5:00pm - please indicate which 2 of these 3 you are available...

  • Delivery Driver at Pizza Hut

    6 days ago

    Upper Mount Gravatt, Australia Pizza Hut Full time

    Pizza Hut Mount Gravatt is hiring Part Time Delivery Driver to deliver our delicious pizzas to our much loved customers. Qualifications & experience Must Be Minimum 17 Years Old With A Valid driver’s license Tasks & responsibilities - Checking orders before delivery to ensure that the correct products have been made, and that charges are accurate. -...

  • Housekeeping/property Caretaker

    49 minutes ago

    Upper Mount Gravatt, Australia CoVE Upper Mount Gravatt Full time

    **About Us**:CoVE Upper Mount Gravatt is a student-friendly co-living community located in Upper Mount Gravatt, QLD. This property is owned and operated by Aspen Group Limited. Aspen Group is ASX-listed and a leading provider of quality and affordable accommodation in the lifestyle, holiday and residential sectors. **Position Overview**: As a Housekeeping /...

  • Delivery Driver at Pizza Hut

    1 week ago

    Upper Mount Gravatt, Australia Pizza Hut Full time

    Pizza Hut Mount Gravatt is hiring Part Time Delivery Driver to deliver our delicious pizzas to our much loved customers. Qualifications & experience Must Be Minimum 17 Years Old With A Valid driver’s license Tasks & responsibilities - Checking orders before delivery to ensure that the correct products have been made, and that charges are accurate. -...