Executive Lounge Host

7 days ago

Sydney Olympic Park, Australia PULLMAN Full time

**Company Description**
"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

As an Executive Lounge Host, you will play a pivotal role in providing exceptional guest service in our Executive Lounge. You will ensure that our VIP guests have an outstanding experience by offering personalized service, maintaining a welcoming atmosphere, and assisting with various lounge amenities. Your responsibilities will include but are not limited to:

- Greeting and welcoming VIP and Executive-level guests upon arrival.
- Providing information about hotel services, local attractions, and transportation.
- Assisting with food and beverage service, ensuring that all items are fresh, stocked, and presented to the highest standard.
- Handling guest inquiries and requests promptly, ensuring their satisfaction at all times.
- Monitoring lounge cleanliness and coordinating with the housekeeping staff to maintain a pristine environment.
- Assisting with the setup and breakdown of lounge events or special services.
- Recording and responding to guest feedback to enhance service delivery.
- Managing guest check-ins and check-outs, ensuring a smooth and efficient process.
- Assisting with administrative duties such as guest reservations, lounge inventory, and billing processes.

**Qualifications**
- ** Experience**: Previous experience minimum 1 year in customer service or hospitality, preferably in a luxury hotel or lounge setting.
- ** Communication Skills**: Strong verbal and written communication skills; the ability to communicate effectively with high-profile guests and team members.
- ** Interpersonal Skills**: Friendly, approachable, and professional demeanor; ability to handle guest requests and complaints with tact and courtesy.
- ** Attention to Detail**: Excellent organizational skills, with a keen eye for detail, particularly in maintaining high service and presentation standards.
- ** Multitasking Ability**: Capable of managing multiple tasks in a high-pressure environment while maintaining calm and efficiency.
- ** Team Player**: Ability to work well with others, collaborate across departments, and maintain a positive attitude.
- ** Flexibility**: Willing to work flexible hours, including weekends, holidays, and evenings, as required by the needs of the lounge.
- ** Languages**: Proficiency in English is required; knowledge of additional languages, particularly those relevant to international guests, is a plus.

**Additional Information**
At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand.

Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being home to major sporting, music and entertainment events. We offer exceptional opportunities for career development across much-loved brands ranging from renowned five-star luxury hotels to economy lodgings.

Interested? We’d love to hear your story.

  • Executive Lounge Host

    1 week ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $26,970 - $68,700

    As an Ambassador of Hospitality, you are responsible for crafting unforgettable experiences by providing exceptional service to our discerning guests in a warm and engaging manner.The Lounge Attendant is pivotal in delivering premium food and beverage services to executive floor guests, ensuring seamless daily check-in and check-out processes, and...

  • Executive Lounge Supervisor

    1 week ago

    Sydney, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**25134611 **Job Category**Rooms & Guest Services Operations **Location**Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia, 2000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **What we ask of you**: - Experience in a similar role - A...

  • Lounge Host

    3 days ago

    Sydney, Australia Compass Group Australia Full time

    Compass Group Australia's dedicated Airline Lounge business delivers specialist services to meet the needs of travellers across lounge industries. We pride ourselves on fresh and delicious offerings while balancing lower carbon intensive menu options; The delivery of our services allows us to partner with clients and reducing the impact of the lounge...

  • Executive Lounge Supervisor

    2 weeks ago

    Sydney, New South Wales, Australia Careers at Marriott Full time $60,000 - $80,000 per year

    What we ask of you:Experience in a similar role A genuinely warm & welcoming demeanor Personable communication skills Energising motivation - its infectious - no job is too big or too small A passion for the industry, a want to be the best in service Valid New South Wales Responsible Service of Alcohol Competency card Full Australian Working...

  • Executive Lounge Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeLuxury Full time $90,000 - $120,000

    Job Title: Luxury Service SupervisorEmbark on a career of excellence and deliver unforgettable luxury experiences with our 5-star hotel.We are seeking a highly skilled Luxury Service Supervisor to oversee the operations of our executive lounge, ensuring seamless service delivery and exceptional guest satisfaction.Deliver personalized service in line with...

  • Lounge Host/Hostess

    2 weeks ago

    Sydney, New South Wales, Australia beBeePurser Full time $60,000 - $80,000

    Horizon Club Purser RoleAbout the PositionWe are seeking an experienced and skilled Horizon Club Purser to provide exceptional guest service, handle daily operations, and maintain a clean and welcoming environment.The successful candidate will be responsible for setting up daily reservations, checking in and out guests, serving food and beverages, clearing...

  • Part Time Host

    7 days ago

    Sydney, Australia The Fresh Collective Full time

    The Fresh Collective are looking for part time host to join the team at UNSW, The Lounge. We're looking for a friendly and professional individual to ensure our guests have an exceptional experience from the moment they step through our doors. If you have a passion for hospitality and thrive in a fast-paced environment, this role is perfect for...

  • Gaming Host

    1 week ago

    Sydney, New South Wales, Australia Alt. Hospitality Group Full time

    Internal Opportunity – Gaming Host Are you ready to take your hospitality game to the next level?We're looking for a full-time Gaming Host to elevate the premium experience within our gaming lounge and represent the very best of what Georges River 16ft Sailing Club and Alt.Hospitality Group have to offer.As a Gaming Host, you'll be at the heart of our...

  • Gaming Host

    2 weeks ago

    Sydney, New South Wales, Australia Alt. Hospitality Group Full time

    Internal Opportunity – Gaming HostAre you ready to take your hospitality game to the next level?We're looking for a full-timeGaming Hostto elevate the premium experience within our gaming lounge and represent the very best of what Georges River 16ft Sailing Club and Alt.Hospitality Group have to offer.As aGaming Host, you'll be at the heart of our guest...

  • Guest Relations Officer

    3 days ago

    Sydney, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**25154238 **Job Category**Rooms & Guest Services Operations **Location**Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia, 2000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management Our Guest Relations Officer takes the initiative and delivers a...