Service Desk Officer

3 days ago

Bendigo, Australia Bendigo Health Full time

Location: North West Region | Bendigo

Job type: Not provided

Organisation: Bendigo Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Finance, Human Resources, IT and Telecommunications

Reference: 13719

**Work in an environment that offers**:

- A supportive environment for career progression and development
- A strong attitude to teaching and supportive staff
- An opportunity to job share

**The Position**

Position Title: Service Desk Officer
Classification: HS1A Administration Officer Grade 1A - HS15 Administration Officer Grade 1 Level 3
Salary per hour (exc. super): $27.75 per hour
Hours per fortnight: 55 hours per fortnight - working hours 9:00am - 3:00pm (job share is available)
Employment Status: Permanent Part Time
Other requirements: Flu Vaccination and COVID-19 Vaccination

**Role Description**

As a valued member of the Payroll Services Team, the Service Desk Officer assumes responsibility for being the first point of contact at the Payroll Service desk. This role provides a high level of customer service to help ensure end user satisfaction that supports accurate, efficient, confidential and compliant service delivery. As the first point of contact you will be responsible for distributing incoming documentation, triaging incoming enquiries and providing administrative support to Payroll Services.

**Bendigo Health**

Our 700 bed state of the art hospital was built in 2017. We are a leader in regional health care, combining outstanding services with a strong education, training and personal development culture. We have all of the latest technologies allowing our 5000 staff to deliver _Excellent Care to Every Person, Every Time._ Remuneration is in accordance with Victorian Public Health Enterprise Agreements and generous salary packaging arrangements are offered to all staff. Bendigo Health offer:

- Flexible Working Arrangements
- Salary Packaging
- Financial relocation support available for eligible applicants
- Reimbursements for the cost of obtaining any required pre-employment checks (Police Check, WWCC and/or NDIS Worker Screening Check)
- Staff health and wellbeing programs
- Access to recommended immunisations
- Smoke free environment

If successful for a position at Bendigo Health you must provide evidence of your full immunisation record as part of the on boarding process.

**The Team**

**Bendigo Region**

Bendigo is one of Victoria’s fastest growing regional cities making it a great city to live and work in. Bendigo provides services for the region’s population of over 300,000 and so the city offers excellent schools, shopping and cultural precincts, sporting facilities and various tertiary facilities. We can offer generous flexible working arrangements - giving you more time to enjoy the fantastic restaurants, beautiful parks, walking trails and wineries within our region.

**Diversity and Inclusion**

Bendigo Health is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply.

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