Ecommerce Content Specialist

1 week ago

Strathpine, Australia Super Retail Group Full time

Are you passionate about eCommerce customer experience, and keen to work for one of Australia’s leading retailers? Then this role is for you. We are looking for a smart, driven and passionate eCommerce content specialist for a 10 month contract working in a passionate team with flexible work from home options.

**About Us**:
Supercheap Auto is a thriving specialty retail business, specialising in automotive parts and accessories. As the inaugural Super Retail Group brand established in 1972, Supercheap Auto has since grown into a major specialist retailer with over 300 stores across Australia and New Zealand and more than 3,800 team members. Supercheap Auto attributes its success and expansion to the emphasis placed on team members, stores, and an extensive product range.

Supercheap Auto is proudly part of Super Retail Group - one of Australasia’s Top 10 ASX listed retailers. Led by our CEO & MD Anthony Heraghty (winner of the Australian Retail innovators 2021 Inspiring Retail Leader Award) our group purpose is to inspire our customers to make the most of their leisure time.

**About the role**

We are looking for an Ecommerce Content Specialist on a 10 month contract, who will be responsible for supporting the eCommerce strategy with a focus on trading performance of websites and digital marketplaces, through effective and targeted content.

**Day to day responsibilities will include**:

- Support the eCommerce team with content updates and merchandising
- Utilising customer feedback and analytics to optimise content data quality
- Communicating content initiatives, liaising with internal and external stakeholders
- Optimising the customer journey and experience online
- Building and maintaining effective partnerships with internal and external stakeholders in order to achieve business priorities
- Ensuring ongoing development of personal skills/knowledge to enhance continuous improvement

**About you**:

- Technical knowledge and understanding of eCommerce platforms
- Communication and Consultation skills
- Demonstrated knowledge of HTML, CSS, or willingness to learn
- SEO knowledge and skills
- Reporting, Analysis and Problem-Solving skills
- 2+ years’ experience in eCommerce functions
- Exposure to online merchandising and trading
- Tertiary qualification in Marketing or Business disciplines Desired Tertiary qualification in Web Development

Why join the team at Supercheap Auto and Super Retail Group?
- Promote work life balance through flexible work practices
- Commitment to your professional development
- Generous Team Member Discounts across all Super Retail Group brands

Our Culture of Inclusion and Diversity

Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.

Super Retail Group has been awarded an Aon Best Employer Award for Australia, 2019.

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