Aod Intake and Assessment Worker

**Introduction**:
Excellent opportunity for an experienced AOD professional to join our Intake team based at Alma Road, St Kilda.
Permanent/Full-time opportunity. Immediate start available.
SCHADS Level 4 with Salary packaging options to enhance take home pay.
Windana provides connected services for more people in need.
We provide services across Victoria for adults and young people experiencing alcohol and other drug harms, family violence, mental health challenges and social disadvantage.
Our Model of Care puts clients at the centre of what we do to create positive change in people's lives. We work with families, communities and other organisations to deliver trauma informed, equitable, culturally safe and integrated services based on evidence and practice wisdom.
By intervening early and creating purposeful partnerships, we help clients achieve improved outcomes while reducing demand on acute services. And we are influencing policy, practice and research to help shape better systems for clients. Together, we influence the broader system for a more positive and connected future.
Is this your next career opportunity?
The Withdrawal & Intake Program is to provide a single access point for persons seeking to access the AOD withdrawal support and Rehabilitation Services that Windana provides.
Reporting to the Intake Manager, the Intake and Assessment Worker coordinates all intake procedures, from their initial enquiry through to admission. The role manages the client assessment and waitlist and conducts readiness for change scales and clinical risk assessments. Liaising with external stakeholders, the role supports the client in accessing services and provides regular progress reports.
Conduct comprehensive screening service for prospective clients requesting access to services using relevant AOD screening tools.
Present referrals of prospective clients to clinical review and at weekly clinical team meetings.
Under the guidance of the Intake Manager, process client referrals according to clinical review outcome.
Support new clients on the waitlist seeking treatment for their AOD use to transition into treatment by providing all relevant information on the program.
Identify all relevant services that will support client upon their exit based on the initial intake assessment.
Liaise with internal and external stakeholders to obtain feedback on intake, timeframes and access to treatment to reduce wait times and improve intake and admission process.
Participate in individual and group supervision on a regular basis for operational and clinical purposes.
Ensure risk assessments and safety plans are undertaken for clients identified at risk to themselves and/or others.
Ensure all relevant documentation is captured into client management system (MasterCare) in a timely manner, including Centrelink, health and justice records
**What we're looking for**:
Previous case management or Intake experience working collaboratively with clients with substance misuse problems, their families or carers
Experience working in a clinical setting delivering a consistent model of care within the sector of alcohol and other drugs, mental health or community service, with an understanding of AOD service navigation.
Strong interpersonal skills with the ability to build rapport, negotiate and facilitate client outcomes and resolve conflict.
Proficiency using computer software such as Microsoft Office (Word, Excel, Outlook) and client data base system (e.g. Mastercare).
Strong time management skills with an ability to pivot and reprioritise.
Bachelor’s degree in Social Work, Youth Work, Mental Health or other related discipline will be highly regarded.
Must have a Certificate IV in AOD or 4 AOD core competencies.
Join our team to contribute to our life-changing work.
Our people are integral to the work we do, and we pride ourselves on providing our team opportunities to contribute, grow and thrive:
Contribute to our meaningful work and values-based culture through our Strategic Plan, our quality accreditation, Reconciliation Action Plan and progress towards Rainbow Tick accreditation. We care about everyone's contribution, so you feel connected, valued and motivated.
Grow through professional and personal development opportunities. We offer regular supervision, goal-setting and individual development plans so you can grow your skills and practice. We also have study leave options, support for obtaining qualifications, career opportunities through secondments, and our Leadership Network.
Thrive with a variety of benefits to support your wellbeing and work-life balance. We offer additional leave days, a broad range of EAP services, generous salary packaging entitlements and more
Ready to join us?
Windana is committed to child safety and a valid Working with Children Check and Police Check are required for this position.
Windana values and celebrates diversity and inclusion and is an equal employment opportunity employer. We encourage appli