Care Coodinator

Care Coordinator Job Advertisement

**SETTING**
First Step is a renowned not-for-profit addiction, mental health, and legal services hub in the heart

of St Kilda. We provide services to thousands of vulnerable Victorians every year, with the firm

belief that everybody deserves every chance to turn their lives around. First Step provides a

uniquely multi-disciplinary team of General Practitioners, Registered Nurses, therapists, lawyers and

care coordinators all of whom have decades of experience in addiction, mental health and legal

services.

Our model of care is designed to address the systemic barriers faced by people with co-occurring

illnesses including mental ill-health and prioritises welcome, empathy and hope. Through the

whole-of-life improvements that build towards physical and mental health and wellbeing. We work

to help people be connected to their families, participating in society, and taking control of their

own lives.

**THE ROLE**
First Step’s Mental Health Service is looking for a practitioner with a very specific set of skills and

experience to join our team. Reporting to the Manager of Mental Health Services, the Care

Coordinator will provide non-clinical care coordination support to clients to help them achieve

their goals. The Care Coordinator will be responsible for ensuring that clients psychosocial needs

are being addressed by liaising with internal and external services and making appropriate referrals

and advocating for optimal outcomes. The Care Coordinator will collaborate with the mental health

team, as well as the broader team at First Step to provide best practice integrated care.

**KEY SELECTION CRITERIA**:

- The following minimum competencies are considered necessary: _

**Qualifications & Experience**:

- Tertiary Qualifications (minimum Diploma) in Community Services, Mental Health, AOD,

Psychology, Social Work, Nursing or other relevant professional discipline.
- Minimum 3 years’ experience in a Primary or Community Setting
- Compliance with all statutory and professional standards

**Skills**:

- Experience and expertise in working directly with people with mental health issues, AOD

challenges and complex needs
- Experience in care coordination; including liaising with internal and external services and

preparing referrals.
- Work closely within a multi-disciplinary team to contribute to the planning and

implementation of support and treatment.
- Highly organised administrative skills
- Active, constructive participation as a member of a team
- Respect and consideration for the rights and well-being of co-workers by following policies

and procedures.
- Demonstration of a high level of self-management
- Ability to use initiative and work under mínimal supervision.
- Actively sharing information and ideas with colleagues and support each other to be

successful in their relevant positions.

**Desirable**:

- In depth knowledge of community services that support consumers with complex needs
- Working knowledge of the primary mental health care system
- Proficient in the use of medical database systems (for example, Medical Director and

Pracsoft)

**Key internal relationships**:

- First Step Clinical Lead
- Mental Health team members
- Reception and administrative staff
- GPs and clinical team (Nurses, AOD practitioners, Psychologists etc.)

Further detail can be found in the position description.

**WHAT WE OFFER**
Appointment status: fixed term for 4 days per week (contract is 52 weeks with possibility of

We offer:

- A flexible and autonomous working day within normal business hours
- A pro rata monthly RDO (E.g. 4 days per week allows 10 annual RDOs)
- Generous salary +12.5% Super
- Salary packaging up to $15,900

**CONTACT US**
- Cover letter addressing the key selection criteria
- CV/resume

Note: First Step is an independent not-for-profit organisation that provides a safe and nurturing

work environment for people of all backgrounds, genders, religions, sexualities, ethnicities, or any

substance use are invited to address their experience from a strength-based perspective in their

and that many staff members have experience of drug or alcohol use and mental distress.