Call Centre Representative

2 weeks ago

Concord, Australia Suntory Oceania Full time

**Requisition ID**:8172

**Introducing Suntory Oceania**

Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across Australia and New Zealand.

Our market-leading portfolio will have over 40 brands, including Jim Beam® and Maker's Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus, and Suntory BOSS Coffee. As One Suntory, we will be positioned as the fourth largest beverage player in the region, ready to ignite the category, creating more beverage moments from sunrise to sunset. Together, we will bring the best of Suntory to Oceania.

**The Opportunity**
Are you ready to make a significant impact in a dynamic and evolving environment? The Customer Experience Officer role offers an exciting, fast-paced opportunity where your primary focus will be delivering exceptional service to our ANZ clients. This onsite position is integral to managing our communication channels and ensuring our clients receive top-notch support as we transition to becoming Suntory Oceania.In this role, you'll thrive in a variety of tasks and have a high-volume workload, requiring an adaptable, agile approach. If you're someone who embraces challenges and is eager to grow within a forward-thinking organisation, this position is perfect for you.**Key Responsibilities**:

- Utilise systems such as Outlook, SAP, and C4C to manage orders, follow up on deliveries, and address new business inquiries.
- Perform high-volume data entry, resolve stakeholder queries, and manage administrative tasks.
- Collaborate with and support internal teams, including Credit, Sales, and Logistics.
- Adjust to ongoing system and business transformations to support our evolving needs.

**What's in your Toolkit?**
Joining our team at this transformative moment means you'll need to be versatile and quick on your feet. To succeed, you should bring:Contact Centre Experience: Prior inbound or outbound contact centre experience is essential. (1-2 Years)
A Positive Attitude: A friendly, approachable demeanour that fosters strong relationships.
Strong Communication Skills: Excellent verbal and written communication abilities.
Relationship Building Skills: Proven skills in building and maintaining effective relationships.
Adaptability: Capability to thrive in a changing environment and manage multiple priorities.
Passion: Enthusiasm for working with renowned brands and a desire to grow your career within our organisation.**Unleash your Spirit**
As Suntorians we believe in Dreaming Big and Growing for Good. We take pride in our sustainability, diversity, equity, and inclusion initiatives, striving to grow responsibly and inclusively. Come be part of the Suntory family and Unleash Your Spirit.In addition to being part of a passionate team, we offer a competitive remuneration package and an industry leading parental leave policy. This position is a critical part of our Commercial team so has plenty of scope for professional development with the opportunity to learn from, and work with, top leaders across the Oceania, regional and global business.We want our interview process to be as inclusive as possible. If you require any adjustments as part of the process, do not hesitate to let us know.

  • Customer Service Officer

    3 days ago

    Concord, Australia Protech Full time

    **Temp-Perm Opportunity**: - **Monday - Friday 8am - 4pm**: - **Immediate Start** Our client is a premium retail supplier of Australia's best coffee and tea products, trading for over 60 years. They are currently looking for an experienced **customer service representative **to provide essential backend support at their concord office. **What the role...

  • Medical Secretary

    4 days ago

    Concord, Australia Icon Holdings Services Full time

    **Medical Secretary / Administration Officer - Icon Cancer Centre Concord, Sydney, NSW** This is an opportunity to join a community that truly holds human connections close to heart. We work with purpose at a fast pace, and we genuinely appreciate that all contributions make an impact. Our work is always important and not always easy, and we know the secret...

  • Customer Service Officer

    4 days ago

    Concord, Australia HR Ambassador Full time

    HR Ambassador has been in the labour hire industry for the past 20 years. Our ability to exceed client expectations can be attributed to our focus in the warehouse, logistics and production industries. Our client is a premium retail supplier of Australia's best coffee and tea products. They are currently looking for an experienced **customer service...

  • Educational Leader

    2 weeks ago

    Concord, Australia Little Zaks Full time

    $1,500 annual bonus - Work both on and off the floor - Weekend retreat Little Zak's Academy is privately owned and family run. Our aim is to provide early childhood care and education in a safe, welcoming, adopting and nurturing environment. Our amazing team at Rozelle are seeking an experienced Educational Leader / 2IC to join the centre. **Benefits for...

  • Customer Experience Officer

    2 weeks ago

    Concord, Australia City of Canada Bay Full time

    Multiple full-time, part-time, and casual roles available - Be the first point of contact at our vibrant recreation centres, including the brand-new Rhodes Recreation Centre - Join a welcoming and community-focused team making a real impact The City of Canada Bay is a vibrant and diverse city in the heart of Sydney’s inner west. Surrounded by river...

  • Administration Officer

    6 days ago

    Concord, Australia Icon Holdings Services Full time

    **Administration Officer / Medical Receptionist - Icon Cancer Centre Concord** We’re looking for a new Medical Administration Officer at our Radiation Oncology Cancer Treatment Centre in Concord - Medical Administration Role within a **Friendly and Supportive Team**: - Competitive Remuneration and an Opportunity to **Make a Real Difference for our...

  • Diploma Educator

    4 days ago

    Concord, Australia Hamilton's Education and Care Agency Full time

    **DO YOU WANT TO WORK LOCALLY IN CONCORD WEST?** **ARE YOU LOOKING TO WORK FOR A SUPPORTIVE ORGANISATION THAT WILL ASSIST YOU IN TRANSITIONING INTO YOUR NEXT CAREER MOVE?** **Be part of a work culture that respects, values, and truly acknowledges your efforts & contribution** **THE ROLE** **Diploma Qualified Room Leader **with experience in leading a...

  • Disability Support Worker

    3 days ago

    Concord, Australia MYPAL HOME CARE Full time

    **Company description** Mypal home care is an approved NDIS provider. MYPAL Home Care is a provider of quality human services in Melbourne. Our values embrace cultural respect, social justice, partnerships and optimising outcomes for people with disability and their families. As an organisation we are committed to participant safety and strength based and...

  • Credit Controller

    1 week ago

    Concord, Australia Suntory Oceania Full time

    **Who are we?** - Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across...

  • Pharmacy Assistant

    2 weeks ago

    Concord West, Australia Concord Hospital Medical Centre Pharmacy Full time

    About the business The Pharmacy is located in Concord West, it is well established in the local area and is renowned for offering a genuine quality and caring service to ourcustomers. We are focused on delivering professional health services and highlevel customer care to our local community. About the role We are seeking enthusiastic, hardworking...