Customer Service Officer

4 days ago

Concord, Australia Protech Full time

**Temp-Perm Opportunity**:

- **Monday - Friday 8am - 4pm**:

- **Immediate Start**

Our client is a premium retail supplier of Australia's best coffee and tea products, trading for over 60 years. They are currently looking for an experienced **customer service representative **to provide essential backend support at their concord office.

**What the role includes**:

- Provide Customer Service & Sales Support to existing and potential customers both External & Internal.
- To provide consistent and timely sales support for client's Coffee and associated products to new and existing customers.
- To effectively manage Customer related sales data to keep it current and accurate.
- Ensure accurate invoicing details are provided to retail and industrial customers.
- To provide customer Service support for web purchases.

**What you need**:

- Minimum 3 years Customer Service experience.
- Good written and oral communication skills.
- A proactive, personable, self-motivated team-player.
- Computer Literacy - Microsoft Office programs.
- Good problem solving and reasoning skill.
- Ability to multi-task and work under pressure.
- Good organization/time management skills.

If this sounds like you, APPLY now

**Job Types**: Full-time, Casual

**Salary**: $30.00 - $31.00 per hour

Schedule:

- Day shift

**Experience**:

- Inbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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