Client Service Associate

4 days ago

Melbourne, Australia Computershare Full time

**Location**:Yarra Falls, Melbourne (Hybrid)

This is a hybrid position-based in our Yarra Falls location. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our flexible work culture at computershare.coM/Flex.

**We give you a world of potential**

We have an excellent opportunity for a Client Service Associate to join our Awards and Vesting team, based in our Yarra Falls office. If you’re looking for a job that challenges you and gives you opportunities to grow, you’ve found the right role.

Computershare Plan Managers (CPM) is the division within Computershare responsible for providing administrative services, project management and plan design to clients and their individual employee plan participants.

**CPM is made up of the following departments**:

- Business Development & Client Management
- Project Management & Solutions Delivery
- Service Delivery

**A role you will love**

As a Client Service Associate, you will be Reporting to the Team Leader, and you will ensure to provide first point resolution and endeavour to ensure all business goals are met.

The daily responsibilities as a Client Service Associate involve responding to enquiries from share plan participants, payrolls, Human Resources, Company Secretarial and other client contacts maintenance of the employee register including the preparation of Allocations and processing of Vesting related items that fall around these tasks.

Many of the duties will be required to be completed within accounting timetable deadlines.

**Some of your key responsibilities will include**:

- Accountable for meeting service levels through timely and efficient completion of work as requested by Team Leader.
- Strive for first point resolution and endeavour to ensure all business goals are met.
- Meet all internal benchmarks and client requirements.
- Responding to enquiries from share plan participants, payrolls, Human Resources, Company Secretarial and other client contacts maintenance of the employee register including Preparation of Allocations and processing of Vesting related items that fall around these tasks
- Maintain procedure documents and personal skills matrix.

**What will you bring to the role?**

You will possess the ability to quickly learn and take on new processes, thrive in a fast-paced environment and meet deadline driven task’s daily.

**Other key skills required include**:

- Strong verbal and written communication
- Strong attention to details
- Strong time management skills
- Ability to follow procedures and recommend changes when improvements are identified
- High level of initiative, flexibility and resourcefulness
- Knowledge of securities industry and employee share schemes

**Rewards designed for you**

**Flexible work**to help you find the best balance between work and lifestyle.

**Health and wellbeing**rewards that can be tailored to support you and your family.

**Invest in our business**by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

**Extra rewards**ranging from recognition awards and team get togethers to helping you invest in your future.

LI-Hybrid

  • Client Service Associate

    17 hours ago

    Melbourne, Australia Computershare Limited Full time

    Client Service Associate **Location**: Abbotsford This is a hybrid position based in Abbotsford. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. **We give you...

  • Client Service Associate

    1 week ago

    Melbourne, Australia Computershare Full time

    **Location**:Abbotsford This is a hybrid position based in Abbotsford. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. **We give you a world of...

  • Client Service Associate

    1 week ago

    Melbourne, Australia Vanguard Group, Inc. Full time

    Client Service Associate **About Vanguard** More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still...

  • Client Service Associate

    6 days ago

    Melbourne, Australia capital.com Full time

    Client Service Associate We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent...

  • Client Associate

    2 weeks ago

    Melbourne, Victoria, Australia FINDEX Full time $60,000 - $80,000 per year

    The Client Associate is the client facing representative for a small team of Advisers for the purpose of servicing the team's client base, ensuring quality and continuity of service.Are you ready to expand your wealth career as a Client Associate?Join our Financial Planning team at Findex as a Client Associate in our Melbourne office This is a permanent,...

  • Client Services Associate

    2 weeks ago

    Melbourne, Victoria, Australia Profusion PAC Pty Ltd Full time $90,000 - $120,000 per year

    Global and Reputable Fund Manager12 Month Temporary Opportunity With View to Permanent | Attractive Career PathwaysBeautiful Office Located Centrally Within Melbourne CBD and Hybrid Working ArrangementsCompany OverviewThis is an exciting new opportunity to work in one of the most highly regarded and largest investment management companies globally. Their...

  • Client Associate

    2 weeks ago

    Melbourne, Australia Findex Full time

    Genuine career opportunity. Join our Risk Insurance team and enjoy flexible work arrangements - work from home or the office. **Ignite your career and join our team!** We have an exciting opportunity for a Client Associate to join our Risk Insurance/Client Services team. If you have a passion for client engagement, the insurance sector and yearn for...

  • Client Services Associate

    2 weeks ago

    Melbourne, Victoria, Australia Polar 993 Full time $90,000 - $120,000 per year

    About Polar 993Polar 993 is a specialist trustee company collaborating with leading fund managers, institutional investors, and legal professionals. We provide high-quality trustee, compliance, and fund administration services, supported by AI-driven technology to enhance efficiency and accuracy.​Building our TalentAs a Client Service Associate, you will...

  • Client Service Associate

    1 week ago

    Melbourne, Australia Vanguard Full time

    **About Vanguard** More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external...

  • Client Services Associate

    2 weeks ago

    Melbourne, Australia Vanguard Full time

    Job Description **About Vanguard** More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no...