Luxury Client Advisor Fendi Australia

3 days ago

Sydney, Australia FENDI Australia PTY LTD Full time

FENDI is a luxury Italian fashion brand that produces high-end clothing, bags, shoes, and accessories. The company was founded in Rome in 1925 and has grown to become one of the most recognizable luxury brands in the world. As a symbol of Italian luxury, FENDI is dedicated to creating unique and exclusive experiences for its clients.

We are looking for a Luxury Client Advisor to join our team at Fendi. As the Luxury Client Advisor, you will be responsible for creating and maintaining relationships with our most valuable clients. You will be the face of the brand and will play a key role in driving revenue growth while ensuring that our clients have the best possible experience.

**Responsibilities**
- Engage with high-end clients to build and maintain relationships
- Identify new opportunities for client growth and nurture stronger relationships with existing clients
- Drive revenue growth through selling to clients, upselling, and cross-selling
- Meet and exceed sales targets and KPIs
- Consistently provide personalized service and advice to clients, based on their individual needs and preferences
- Manage and resolve client issues in a timely and professional manner
- Work with the store management team to ensure a seamless client experience and that all customer-facing policies and procedures are adhered to
- Keep up to date with Fendi's product offerings, promotions, and events
- Ensure that the store is merchandised to a high standard and provide feedback on the range and stock levels.
- Participate in store events, client events, and any other opportunities for client engagement

**Requirements**:

- Minimum of 3 years of experience in a luxury sales environment or a similar role
- Excellent communication, interpersonal, and customer service skills
- Demonstrated ability to build and develop relationships with clients
- Strong sales skills and the ability to drive revenue growth
- Passion for luxury products and the fashion industry
- Ability to work collaboratively with internal and external stakeholders
- Detail-oriented and highly organized, with excellent time management skills
- Ability to work in a target-driven environment
- Proficient in Microsoft Office and CRM software

**Salary**: $56,500.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Maternity leave
- Parental leave
- Referral program
- Travel reimbursement

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Fixed shift
- Overtime
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Annual bonus
- Bonus
- Commission
- Overtime pay
- Penalty rates
- Performance bonus

Work Location: In person

  • Urgent: Client Advisor

    4 weeks ago

    Sydney, Australia Fendi Italia Srl Full time

    We are seeking a dynamic and passionate Client Advisor to join our team. In this role, you will be an ambassador for FENDI, playing a key part in cultivating lasting relationships with our discerning clientele. Job responsibilities: Your Responsibilities: Elevated Client Experience: Immerse clients in the world of FENDI, providing expert guidance and...

  • Urgent! Client Advisor

    4 weeks ago

    Sydney, Australia Fendi Italia Srl Full time

    We are seeking a dynamic and passionate Client Advisor to join our team. In this role, you will be an ambassador for FENDI, playing a key part in cultivating lasting relationships with our discerning clientele. Job responsibilities: Your Responsibilities: Elevated Client Experience: Immerse clients in the world of FENDI, providing expert guidance and...

  • Training Manager

    7 days ago

    Sydney, Australia Fendi Full time

    **Position**: FENDI is a leading luxury Maison renowned for its craftsmanship, innovation, and timeless style. We are now seeking expressions of interest for you bring your expertise and passion for luxury retail as our Training Manager. This prestigious role offers the chance to influence and enhance the retail experience within one of the world's most...

  • Department Leader

    1 week ago

    Sydney, Australia FENDI Australia PTY LTD Full time

    **Founded in Rome in 1925 by Adele and Edoardo Fendi, FENDI is a house of style, innovation, elegance and grace. As part of the world's leading luxury goods group LVMH FENDI is seeking high performing, passionate Department Leaders who will lead our high performing teams and support our Senior Leadership clusters.** You will be a true FENDI ambassador...

  • Become a Luxury Brand Evaluator in Sydney, Australia

    4 weeks ago

    Sydney, Australia CXG Full time

    Overview Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more! As a luxury brand evaluator,...

  • Luxury Travel Advisor

    7 days ago

    Sydney, Australia AA Appointments Full time

    **LUXURY TRAVEL ADVISOR - NSW** **LOCATION: SYDNEY - NORTHERN BEACHES** **SALARY PACKAGE: $85,000 OTE and uncapped incentives** - Premium Luxury Brand - High-end Educationals - Global Business - Boutique Approach **ABOUT YOUR NEW EMPLOYER** Our client is a Global TMC that boasts international career progression and exceptional benefits. They are...

  • Client Advisor

    1 week ago

    Sydney, New South Wales, Australia Loro Piana (HK) Ltd Full time $90,000 - $120,000 per year

    Loro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world's finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a...

  • Client Advisor

    1 day ago

    Sydney, Australia Burberry Full time

    **Client Advisor**: - Department: RETAIL OFFLINE - City: Sydney - Location: AU **INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was...

  • Client Advisor

    7 days ago

    Sydney, New South Wales, Australia Randstad - Business Support Full time $60,000 - $80,000 per year

    Your New CompanyJoin a renowned luxury retail brand globally recognised for creating beautiful, innovative timepieces for decades. Their watches range from everyday essentials to high-end luxury, each reflecting a legacy of precision and passion. You can join a close-knit team based in Sydney CBD where your love for exquisite detail and personalised service...

  • Senior Client Advisor

    1 week ago

    Sydney, New South Wales, Australia Loro Piana (HK) Ltd Full time $80,000 - $120,000 per year

    Loro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world's finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a...