Ndis Coordinator

Exciting **Permanent Full-Time Opportunity** based in Toowoomba
- Supporting our service delivery team and customers in coordinating their National Disability Insurance Scheme journey.

**Who is Endeavour Foundation?**

We are people working together, making possibilities a reality for people with a disability, and for people seeking employment, education and training opportunities. We call ourselves **Team Possible**

Endeavour Foundation supports people with disability to live, learn, work and flourish according to their own interests and priorities. Our 5,000 strong team operates over 300 sites in the heart of local communities across Queensland, New South Wales and Victoria where we offer choice, opportunities and personalised support in the key areas of home, work, learning and community participation.

**Why should you join Endeavour Foundation?**
- Salary Packaging Benefits, package up to $15,900 of your annual salary tax free. Less tax = more take home pay for you
- In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc.)
- An Employee Assistance Program - a free and confidential counselling service available to all staff and their family members
- Discounts on Corporate Private Health Insurance Plans, whitegoods and appliances
- Paid Parental Leave and Salary Continuance
- Free flu vaccinations
- Onsite café, onsite parking (where available) and close to public transport

**A little bit about the role**:
As the Endeavour Foundation continues to grow and support the community and workplace as a leading disability service provider, we have an exciting opportunity for a NDIS Coodinator. The role will include:

- Developing communication strategies to ensure information is presented in a professional manner.
- Actively keeping up to date on the NDIS and pass knowledge and learnings onto stakeholders including staff and customers.
- Assisting in the delivery of organisational NDIS strategy and objectives while maximising revenue and cross selling opportunities.
- Supporting regular status reporting around revenue management, process mapping and continuous improvement opportunities.
- Supporting customers to make informed choices, exercise control and maximise their independence.
- Identifying and cross selling Endeavour Foundation services at each stage during customer interactions to assist customers in meeting their goals.

**What will you bring**:

- Demonstrated experience working with a customer base and supporting them in the removal of barriers and working towards solutions.
- Have a demonstrated sense of ownership to their work and total accountability on duties undertaken.
- High level of interpersonal skills including the ability to develop and maintain relationships within a team, with customers, across service providers, and with various stakeholders.
- Strong verbal, written and interpersonal communication skills to ensure communication is aligned to the audience.
- Formal qualifications in Social Work, Psychology, Human Services or related discipline would be advantageous however are not essential.
- Experience working in a customer centric environment.

**How can you apply**

Please note, before commencing with Endeavour Foundation and should you be successful, you will be required to undertake a **“Fit2Work” National Criminal History Check.**

Additionally, in line with the direction from State Government, all authorised workers defined under the Queensland Public Health Order are required to be fully vaccinated against COVID-19. Endeavour Foundation requires all new employees to be fully vaccinated against COVID-19.

If this is the opportunity for you, click ‘Apply’ below; we look forward to hearing from you

**_ "We are a 2021 Circle Back Initiative Employer, and we commit to respond to every applicant"_