Quality Business Partner

**Position Description - Quality Business Partner**

**_Care without Compromise_***

V3_Quality Business Partner_September 2023

**Position Title**:Quality Business Partner **Reports To**:
Executive General Manager Quality,

Risk & Compliance

**Supervising**:NA **Liaises With**:
Executives, Managers, employees,

residents, visitors and resident’s

representatives

**Our Vision: Care without Compromise**

**Our Mission**:_“Mayflower with staff works as one to enhance quality of life choices in all _**

**_aspects of care delivery”_**

**Our Values**:_Compassion _**We care for those in need with empathy and understanding

**_Excellence_** We strive for quality and distinction

**_Integrity _**We are honest, ethical and sincere

**_Respect_** We recognise the value, uniqueness and dignity of every

**Position Purpose**:This role is responsible for driving continuous improvement and ensuring

compliance across Mayflower’s Aged Care Homes and Home Care Services.

The role focuses on supporting managers and staff in accreditation and risk

management, overseeing audits, and developing action plans. It includes

reviewing and managing policies, promoting quality outcomes, and ensuring

adherence to relevant legislation and standards. Additionally, the role seeks to

identify and implement innovative projects that enhance best practices in

resident care and seniors living outcomes, contributing to the ongoing

development of Mayflower’s quality framework.

**Qualifications and**

**requirements**:
**Mandatory**
- Division 1 Registered Nurse with AHPRA
- A minimum of 3 years’ experience in a Continuous Improvement or

Compliance role in the aged care industry
- A current driver’s license
- A current and satisfactory Police Check.

**Desirable**
- Tertiary qualification in a health or management discipline.
- The successful completion of a formal quality management education

program at a recognised institution.
- Infection Prevention Control experience

**Key Selection Criteria**

**Essential**

quality management processes.
- Understanding of the aged care quality standards and experience with accreditation.
- Experience in managing change.
- Highly developed interpersonal skills.
- Effective communication skills
- Demonstrated analytical and problem-solving skills.
- Experience in staff development.

**Position Description - Quality Business Partner**

**_Care without Compromise_***

V3_Quality Business Partner_September 2023

**Key Accountabilities**

**Continuous**

**Improvement,**

**Compliance &**

**Policy**
- Promote and adhere to the Mission and Values of the Mayflower Group.
- Oversight and implementation of the requirements of the Aged Care Quality

and Safety Commission, including self-assessment, gap analysis, mandatory

reporting and preparation for accreditation.
- Management of complaints and incidents.
- Promote and drive Continuous Quality Improvement (CQI) throughout the

organisation.
- Ensure confidentiality is maintained at all times.
- Coordinate and monitor the Continuous Improvement Plans for the

Mayflower Group.
- Ensure compliance with current acts, legislation, regulations, codes and

standards.
- Ensure that policies and procedures are current and reflect industry best

practice.
- Analyse data and report trends to appropriate areas and EDACSL.
- Provide feedback to the Executive Management Team in relation to CQI

activities.
- Provide monthly reports on compliance and quality activities to the EDACSL.
- Co-ordinate and monitor Outbreak Management and COVID Safe plans.
- Liaise with IPC leads to ensure infection control processes and training are

ongoing.
- Oversight of data collection for National Quality Indicator Program and other

mandatory data collection requirements.
**People**
**Development**
- Promote education and staff development across the organisation to ensure

compliance with the continuous improvement program.
- Identify and train internal staff in CQI auditing in collaboration with the

relevant Managers.
**Innovation**
- Identify opportunities to implement projects that facilitate best practice and

enhanced resident and seniors living outcomes.
- Identify opportunities to promote and implement person centred care

initiatives.
- Provide leadership in promoting an organisational culture of person centred

care.
**Self**
**Development**
- Pursue ongoing development in order to enhance knowledge of contemporary

practices and broaden understanding of own responsibilities.
- Relieve in other management roles from time to time as requested by the

EDACSL.
**Work Health**
**Safety**
- Comply with the OHS Act 2004 including:

- Take reasonable care to ensure your own safety, not place others at risk by any

act or omission, follow safe work practices and procedures, use and care for
equipment as instructed, not wilfully and recklessly interfere with safety
equipment, report hazards and injuries, and cooperate with Mayflower to
meet OHS obligations.

**Pos