Medical Receptionist-allied Health Practice

4 days ago

Randwick, Australia Kickstart Kids Therapy Full time

**Are you a friendly, caring person who wants to be part of a fantastic, positive team?**:

- **Do you want to work in a job that makes a difference to others?**:

- **Are you super-organised, reliable and like to work autonomously?**

Option to progress to practice manager position.

**To be successful in the role you will need**:

- A friendly and caring disposition and a love of children.
- Enthusiasm, patience, be a team player, and have a positive ‘can-do’ attitude with an eagerness to learn. You will also possess a high standard of personal integrity and work ethics.
- To provide a high level of customer service and excellent client care with a mature approach
- An understanding of confidentiality, sensitivity and discretion
- Excellent verbal and written communication skills with the ability to confidently interact with patients from diverse backgrounds, ages and personalities
- An ability to manage competing priorities and multi-task
- Strong organisational and time management skills to be able to manage a busy and diverse workload across all areas of office administration
- Proficient computer skills including Microsoft Office and client management software
- Excellent attention to detail and accurate data entry skills
- The ability to provide high quality reception and administrative services to our clients and therapists at the practice professionally, effectively and efficiently
- Be self-motivated, take initiative, plan ahead, problem solve, work unsupervised and enjoy autonomy with the willingness to take ownership of the role and the tasks you are given.
- Minimum 12 months medical reception experience preferred.

**Key Responsibilities will include**:

- Meeting and greeting clients
- Answering incoming calls, management of enquiries, referrals and messages
- Scheduling of client appointments, including cancelling and re-scheduling
- Data entry of client details into our system
- Maintenance of client records/paper files including filing and scanning to maintain a “paperless office”
- Invoicing for services, handling and receipting payment as required
- Daily end of day bank reconciliation as required
- Effectively and efficiently manage clinic and clients so that the practice runs smoothly
- Cleaning of workspace and items in therapy rooms as required
- Working with the team to organise holiday groups.
- Ensuring the smooth running of the practice.

Remuneration is in accordance with experience.

**Job Types**: Full-time, Part-time

**Salary**: $26.00 - $34.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

COVID-19 considerations:
All clients over the age of 12 are required to wear a mask on site. Well ventilated space and regular cleaning and sanitising occurs of common surfaces. Staff are required to be vaccinated.

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)
- Medical receptionist: 1 year (preferred)

Work Authorisation:

- Australia (required)

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