Customer Field Technician
3 days ago
Job Expectations
Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help
A bit about your role
As a Customer Field Technician, you will play a vital role working on Customer Service field tasks across potentially all nbn technologies. This is an autonomous role where you will be responsible for installation, repair and maintenance of nbn products and services. You’ll have the opportunity to work in multiple environments both internal and external but predominantly inside the customer’s premises.
Your typical day could include any or all of the below functions while delivering exceptional customer service within your role:
- Cabling installation (copper, fibre, HFC) including jointing, jumpering and splicing
- Customer premises installation of nbn Customer Premises Equipment (CPE)
- Fault diagnosis and repair of nbn cabling networks and nbn CPE
- These roles work between the hours of 7am to 7pm based on business needs and we encourage a flexible working environment.
Life at nbn
To be part of nbn is to be part of something bigger. We’ve created Australia’s network—a network made for more.
Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. It’s not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them.
A more inclusive working world
Click here to see our list of employee benefits
and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.
Equal Opportunities for All
Contact Us
page on our website.
Where to from here?
Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia.
Worker Type
Permanent
Time Type
Full time
Field Base Location
Wollongong
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