Principal Technical Analyst

Location: Melbourne | CBD

Job type: Full time / Ongoing

Organisation: Department of Health

**Salary**: $129,379 - $173,138

Occupation: Analyst

Reference: VG/DH/CS/1729299

**Role purpose**

The Principal Technical Analyst - Geographic Information System (GIS) role is responsible for leading the design, development and configuration services of GIS related system solutions.

Duties include:

- Writing and communicating technical requirements for new and ongoing projects.
- Tracking, resolving, and documenting root causes of user technical problems.
- Developing and delivering operational reports and summaries of problems or technical difficulties.
- Assessing infrastructure and platform tools to judge feasibility and usefulness of available tools and resources.
- Maintaining and updating software, hardware, and training materials.

**Technical expertise**:

- Advanced knowledge and experience with Geographic Information System (GIS) implementation, maintenance and support.
- Advanced knowledge of the following GIS technologies:

- ArcGIS product suite
- VertiGIS product suite including Geocortex
- Knowledge on integration patterns related to GIS solution implementation.
- Knowledge of Google place and Google map technical implementation is desirable.

**Knowledge and skills**:

- Planning and organising: sets clearly defined objectives and priorities and operates accordingly, reviewing and adjusting as required; identifies processes, tasks and resources required to achieve a goal; establishes systems and procedures to guide work and track progress; recognises actual and potential barriers and finds effective ways to deal with them.
- Stakeholder management: identifies issues in common for one or more stakeholders and uses to build mutually beneficial partnerships; identifies and responds to stakeholder's underlying needs; uses understanding of the stakeholder's organisational context to ensure outcomes are achieved; find innovative solutions to resolve stakeholder issues.
- Problem solving: seeks all relevant information for problem-solving; liaises with stakeholders; analyses issues from different perspectives and draws sound inferences from information available; identifies and proposes workable solutions to problems; implements solutions, evaluates effectiveness and adjusts actions as required.
- Verbal communication: confidently conveys ideas and information in a clear and interesting way; clearly understands the target audience and the objectives of the communication; uses audience feedback to refine communication and ensure communications are understood; handles difficult and sensitive communications well.
- Innovation: Promotes innovation, process re-engineering and problem solving.
- Self-management: invites feedback on own behaviour and impact; uses new knowledge or information about self to build a broader understanding of own behaviour and the impact it has on others; understands strong emotional reactions and seeks ways to more effectively manage them.

**Personal qualities**:

- Conceptual and analytical ability: deals with concepts and complexity comfortably; uses analytical and conceptual skills to reason through problems; has creative ideas and can project how these can link to innovations.
- Drive and commitment: enthusiastic and committed; demonstrates capacity for sustained effort and hard work; sets high standards of performance for self and others; enjoys a vigorous and dynamic work environment.
- Detail focus: observes fine details; identifies gaps in information; looks for logical sequences of information; highlights practical considerations of plans and activities.
- Resilience: perseveres to achieve goals, even in the face of obstacles; copes effectively with setbacks and disappointments; remains calm and in control under pressure; accepts constructive criticism in an objective manner, without becoming defensive.
- Teamwork: cooperates and works well with others in pursuit of team goals; collaborates and shares information; shows consideration, concern and respect for others feelings and ideas; accommodates and works well with the different working styles of others, encourages resolution of conflict within the group.

**Qualifications**:

- A relevant IT related degree or qualification will be highly advantageous to this role.
- Agile project experience will be advantageous.

**Mandatory Vaccination Policy**

**Delete SPIEL if not required**: Please note that this position has been advertised internally only, and therefore eligibility criteria apply.**

**HOW TO APPLY**: