Marine Claims Specialist

2 weeks ago

Melbourne, Australia Chubb INA Holdings Inc. Full time

Chubb is the world’s largest publicly traded property and casualty insurance company, with over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

**Your Role**:
To produce a high-quality work product on technical complex Marine claims through immediate contact and the effective investigation, reserving and adjustment of claims incurred by insureds or third parties.

**Your Responsibilities**:
Analyse first report to determine nature of loss, coverage provided and scope of injury/damage.
Conduct investigations of all aspects of reported claims including potential fraud. Secure and/or file all supporting documentation and verify same for accuracy, relationship and completeness.
Establish accurate and timely reserves.
Seek technical assistance in handling claims exceeding delegated authority.
Maintain an active diary. Monitor same to achieve timely development of the file and timely disposition of the claim.
Promptly and properly document all developments claims documentation system
Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, damage, coverage provided and applicable limits.
Effectively negotiate compromise settlements where appropriate.
Constant communication with the Claim Department, Customer Services, Risk Control, Underwriting Departments, brokers, insureds, counsel, third parties and/or their legal representatives.
Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations.

**Qualifications**:
**Your Skills & Experience**:
2-3 years Marine Claims handling experience. Recoveries experience would be advantageous
Solid case management experience, with demonstrated investigation and negotiation skills.
Effective written and verbal communication skills related to claims handling and communicating with brokers and clients.
Familiar with the Marine Insurance Act & the Insurance Contracts Act.
Familiar with International Marine Conventions.

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

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