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Service Coordinator

2 weeks ago

Greater Adelaide SA, Australia BET Group Global Full time

Make a difference in the lives of people with disabilities
- Professional Growth and Fulfilment
- Innovative and Collaborative Environment

Imagine a role where you can make a meaningful difference in the lives of people with disabilities

As a Service Coordinator at BET Group Global, a registered NDIS provider, you'll be the critical interface between the organisation and participants, ensuring a participant-focused, holistic approach to service delivery. In this contract position, you'll join a dynamic team dedicated to fostering a culture that promotes choice, control, and the wellbeing of the people we support.

**Empower Participants to Live Meaningful Lives.**Utilise a person-centered approach to communicate with participants and their families, identify individual goals and support needs, and coordinate the delivery of high-quality services.
**Innovate and Collaborate.**Join an organisation committed to innovation aligned with the expectations of the National Disability Insurance Scheme (NDIS), working collaboratively with internal and external stakeholders to achieve optimal participant outcomes.
**Develop a Rewarding Career.**Contribute to a positive workplace environment and embrace opportunities for personal and professional growth as part of a committed team.

**Preferred Requirements**:

- Utilise a person-centred and active support approach to ensure consistently high-quality participant services throughout their journey with BET Group Global.
- Mentor, train, and advise Area Supervisors and Senior/Support Workers to uphold ethical and professional standards in participant care.
- Build and maintain strong relationships with participants, families, and a diverse range of internal and external stakeholders.
- Ensure service level agreements are consistently met and exceeded, maximizing participant satisfaction.
- Coordinate intake and exit processes, maintaining accurate, comprehensive documentation and records to support participant care.

**Preferred Qualifications**:

- Relevant tertiary qualifications in health, social services, or related fields, or equivalent professional experience.
- Demonstrated experience in a similar role, with comprehensive knowledge and understanding of the NDIS sector.