Service Support Coordinator

6 days ago

Moreton Bay, Australia Equans Full time

Service Support Coordinator

**Offer ID**:

- 73405

**Job**:

- Support Functions / Admin Support

**Contract type**:

- Permanent

**Schedule**:

- Full-Time

**Country**:

- Australia

**Are you an experienced Service Support Coordinator, with at least 2 years’ experience who can support our service team through your initiative-taking and efficient work practices?**

Equans, a leading provider of technical services across Australia & New Zealand, and globally, is on the lookout for a dynamic and experienced Service Support Coordinator to join our Mechanical and Fire Protection Services team at our Capalaba office.

While it is preferable that you have exposure to multi-service, facilities management and/or maintenance business, it is not required.

You will have strong communications skills, sound experience producing invoices, using Microsoft Excel along with the ability to learn and pick up other computer systems and programs.

**About Us**

**What You Will Be Doing**
- General administration duties such as:

- Invoicing (start to finish)
- Processing purchase orders
- Ordering and management of inventory collection
- Managing technician scheduling
- Liaising with suppliers, contractors, customers, and technicians.
- Answering phones and providing exceptional customer service.
- Providing administrative support to the Operations Manager.
- Maintaining customer service documentation.
- Follow up on any outstanding work and invoices.
- Allocating work and scheduling technicians.
- Work within customer portals to manage workflow.

**What We Offer**

Lifestyle & Wellbeing
- Life Insurance for employees with TAL Life Limited.
- Employee Assistance Program.
- Salary Packaging & Novated Leasing.
- Collaborative and inclusive work culture.

Employee Discounts
- Discounts on Private Health Insurance with Medibank.

Learning & Development and Recognition
- Online Learning with 'My Hub'.
- Strong and supportive leadership.
- Opportunities for continuous improvement.
- Recognition of Service Awards.
- Employee Referral Bonus.

Leave Options
- Purchased Leave.
- Additional Paid Parental Leave
- Study leave.
- Volunteer leave.

**What You Need**
- The ability to pick things up quickly.
- A confident and initiative-taking temperament.
- Ability to communicate with clients, colleagues, and technicians in a clear and confident manner.
- Openness to learn how to use multiple new computer systems/programs.
- Intermediate to advanced computer & MS Office skills.
- Experience with Pronto highly desirable
- Excellent written and verbal communication skills
- Ability to maintain high standards of customer service in a
- high-pressure environment
- Superior organisational skills and attention to detail
- Previous experience in a fast-paced administration role
- Self-motivation & a drive to achieve within set timeframes

**Next Steps**

Equans is an EEO employer, where all applicants are treated with fairness and respect and have equal access to the opportunities available.

**+**
Leaflet | © OpenStreetMap**Place**:

- Workplace : Unit 1, 19 Moreton Bay Rd, Capalaba,QLD Capalaba Australia

**APPLY FOR THIS JOB OFFER**

**Share this job**:

  • Support Coordinator

    2 weeks ago

    Warners Bay, New South Wales, Australia Disability Support Project Full time $60,000 - $90,000 per year

    Company DescriptionWelcome to Disability Support Project, where we focus exclusively on Coordination of Support to ensure NDIS participants get the most out of their NDIS plan. Our organisation adapts to ever-changing policies and continually updates best practices to better help our participants. Unlike other providers, we do not provide other NDIS...

  • Support Coordination Team Manager

    3 hours ago

    Warners Bay NSW, Australia Disability Support Project Full time $100,000 - $115,000 per year

    About UsDisability Support Project (DSP) is a trusted and growing provider in the NDIS sector. We empower participants to achieve their goals through high-quality, person-centred services. Our values-driven culture is built on accountability, collaboration, and continuous improvement – supporting our staff as much as we support our participants.The RoleWe...

  • Support Coordinator

    2 days ago

    Hervey Bay & Fraser Coast, Australia Australian Lifestyle Support Solutions Full time $60,000 - $80,000 per year

    About usAustralian Lifestyle Support Solutions (ALSS) is a small local boutique style service to NDIS participants in the Wide Bay Region. Our team consists of friendly individuals that have been trained to provide day-to-day supports tailored to meet the needs of many participants. Our team is experienced quirky, bubbly and friendly. Our sole aim is to...

  • Workforce Coordinator

    2 weeks ago

    Moreton Bay, Australia Queensland Government Full time

    **Moreton District Office management and administration team work together in an inclusive and dynamic working environment. Your role is an integral part of the administration leadership team providing advice and guidance on a District level to all ranks to ensure all aspects of workforce planning, developing best operational capability and...

  • Outside School Hours Care Assistant Coordinator

    4 days ago

    Moreton Bay, Australia YMCA of Brisbane Full time

    The YMCA is the fastest growing OSHC provider in the South East with over 50+ services, which in turn provides our staff with the ability to grow and move through the company as their careers head to the next level. We are currently recruiting for an **Assistant Coordinator **to join our team **Outside School Hours Care Service located in the Moreton Bay...

  • Sentence Planning Coordinator

    2 weeks ago

    Moreton Bay, Australia Queensland Government Full time

    **_Ensure that all sentencing authority and police documentation are actioned; Accurately calculate a prisoner's sentence to ensure lawful detention, release and supervision of prisoners; Perform administrative processes to ensure the lawful detention of prisoners including, recording sentence and remand details, pre-admission checklists, presentence custody...

  • Customer Service Manager

    1 week ago

    Moreton Bay, Australia Communities, Housing and Digital Economy Full time

    **You will do this by**: - Provision of leadership, guidance and support to a team, the leadership team, and all staff through the effective coordination of a range of activities such as workload and workforce management and planning, that support service delivery's vision and strategic priorities. - Supporting a team culture which thrives on communication,...

  • Customer Service Manager

    7 days ago

    Moreton Bay, Australia Communities, Housing and Digital Economy Full time

    **You will do this by**: - Provision of leadership, guidance and support to a team, the leadership team, and all staff through the effective coordination of a range of activities such as workload and workforce management and planning, that support service delivery's vision and strategic priorities. - Supporting a team culture which thrives on communication,...

  • Head of Special Education Services

    2 days ago

    Moreton Bay, Australia Education Full time

    About the School Wamuran State School has a long history of providing an excellent education for students in a supportive and caring environment. We are a small school and pride ourselves on having that "community" feel and spirit. Our student population is approximately 363 students from Prep to Year 6. Our dedicated staff offer students a rich learning...

  • Eoi - Head of Special Education Services (H02)

    7 days ago

    Moreton Bay, Australia Education Full time

    This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months. **About Us**: At Bray Park State High School we encourage students to 'Challenge the Unknown' by cultivating a supportive, innovative community of learners. Each student has individual learning goals and we aim to help students achieve...