Receiving Officer

**Job Number** 24025061

**Job Category** Procurement, Purchasing, and Quality Assurance

**Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a **Receiving Officer**, we not only meet, but also exceed, our guests’ expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.

**Position Summary**:

- Join our Ladies and Gentlemen and complete all ordering, purchasing, receiving, storing and distribution of goods.
- Develop and manage relationships with key suppliers and stakeholders, both internal and external.
- Liaise with department leaders with regards to stock ordering and property supplies.
- Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports.
- Stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department.
- Verify and track received inventory and complete inventory reports and logs.
- Reconcile shipping invoices and receiving reports to ensure count accuracy.
- Receive, store, ship, and deliver incoming and outgoing department packages and mail.
- Secure the receiving room and its contents, ensuring safekeeping of packages.
- Follow all national, state, and local hazardous material shipping guidelines and regulations.
- Ship all out-going mail and packages. Verify quantity and condition of packages upon receipt prior to delivery to guest.
- Communicate with guest regarding received packages. Maintain accurate tracking system on all shipping and receiving transactions, including receiving guest signatures for received packages.
- Communicate with proper management regarding any loss or damage with packages.
- Complete requisition forms for inventory and supplies.
- Notify manager/supervisor of low stock levels in a timely manner.
- Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots.
- Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas.
- Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains.
- Remove empty pallets, cardboard, and trash and place in proper storage areas.

**About You**:

- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
- High school diploma or GED

**Our Benefits**:

- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.