Training Officer

1 week ago

Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

Coordinate stakeholder and end user environment scans to inform the training needs analysis for the conceptualisation, design and develop high quality blended learning artefacts
- Utilise and applies best practices to design high quality learner-centric digital learning experiences and resources (using Articulate Rise, Storyline and Microsoft Office suite products)
- In consultation with key stakeholder's design, develop and maintain knowledge repositories to support both internal and external audiences
- Coordinate end user support (virtual and/or onsite) for internal and external stakeholders who utilise the departments core ICT systems including incident management in ServiceNow
- Contribute to and enhance the development, maintenance, and management of training records to ensure accountability and transparency in a Learning Management System (LMS)
- Monitor and report on learning outcomes, including effectiveness and offer recommendations to improve future programs
- High level interpersonal and professional communication skills to work effectively with individuals and teams with different levels of technical knowledge
- Ability to assess priorities, problem solve, manage components of work and negotiate for positive outcomes
- Work closely with Departmental practice training units to ensure a cohesive learning outcome for all users - in both practice and technology
- Work closely with Departmental Aboriginal and Torres Strait Islander cultural representatives to ensure that a cultural lens is applied to the training development and delivery.

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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