Case Manager

Permanent position
- Full time hours
- Nowra location

About Red Cross
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
The Young Parents Program takes a strengths-based early intervention approach, building the capacity of young parents to live independently in appropriate housing, develop parenting and life skills to ensure best outcomes for their children.
The Case Manager is responsible for supporting young parents aged 13-19yrs (residential) and 13-24yrs (outreach), and their children to work towards their case plan goals. The role supports young parents with complex needs and behaviours to develop independent parenting and living skills, through the provision of integrated, individualised case management, behaviour support and direct parenting and emotional support to ensure best possible outcomes for children.
What you will bring
- Proven experience in casework/ case management including holistic assessment of client needs and development of case plans
- Experience in working competently with staff and clients from cultural and linguistically diverse backgrounds with respect and humility
- Ability to provide practical and emotional support to families including the development of life and parenting skills
- Understanding of adolescent development and best practice working with young women and men with complex needs and behaviours and demonstrated sensitivity to the needs and issues facing young parents and their children
- Demonstrated understanding of parent craft, child development, health care needs of babies/children and best practice in parenting newborns, toddlers, and younger children.
- Willingness and ability to do weekday shift work including morning shifts, evening shifts and sleepovers
- A relevant degree in social work, social welfare or psychology is highly desirable for this role

**Mandatory requirements**:

- A Working with Children Check
- Current Australian Drivers Licence

Benefits that act for you, while you act for humanity
- Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
- Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.
- Work/Life Flexibility: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options.
- Career development: Access to ongoing learning, training, and development courses.

Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Competitive salary + superannuation + access to salary packaging.
For additional enquiries, please contact Cassidy Waldron on 0451 842 097 for a confidential discussion.
**Applications close**: 11:55pm AEDT on Tuesday 16th September 2025.
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.