Product Support Mining Excavators

2 days ago

Wacol, Australia Hitachi Construction Machinery Full time

**About Us**

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping individuals grow. We offer a career path with the future in mind, providing training and development opportunities to help us achieve quality standards. We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all ‘See You Tomorrow’.

Come and discover the opportunity to join the team at Hitachi. We are here for the long haul.

**The Opportunity**

This role is based in Brisbane at our Wacol Office.

Reporting to the National Manager - Product Support Mining Excavators, you will take ownership for building and maintaining internal and external customer relationships, whilst delivering high-level technical & product support, which contributes to customer and our businesses success.

**Responsibilities**
- Demonstrating Safety commitment and performing all work activities in a safe manner adhering to HCMO Safety Policies and Procedures
- Managing and supporting all technical issues within breakdown support, failure and root cause analysis
- Accurately and effectively communicating with customers and delivering accurately with reliability of improvement projects
- Meeting and engaging professionally with various stakeholders to support finding and navigating through complex technical analysis
- Working collaboratively with the team in transferring knowledge and findings
- Reporting and maintenance of fleet performance
- Completing tasks autonomously and efficiently
- Relevant mechanical trade or engineering tertiary qualifications
- Significant experience in open cut mining, civil earthworks or other related industries, either in engineering, maintenance leadership or technical/product support roles
- Proven technical understanding of key disciplines, such as mechanical/electrical systems; schematics, drawings & manual interpretation
- High level analytical and problem solving skills to facilitate resolution of product and technical issues
- Excellent communication skills (verbal, written and interpersonal) with the ability to effectively liaise and deliver information at a high level to diverse range internal and external customers
- High level of customer service skills with the ability to build and maintain successful working relationships through delivery of Hitachi Reliable Solutions
- Experience with Hitachi Mining Equipment Excavators will be highly regarded

**Benefits**
- A competitive and rewarding salary package inclusive of Super & Company Biannual Bonuses
- Fully maintained company vehicle + personal laptop + work mobile
- Exclusive staff discounts on Medibank Health Cover and a range of other in-house products and services
- Real opportunities for personal development within a world class, dynamic company
- A supportive management team which values your input in finding new and innovative ways of achieving success
- Be a key member and driving force in leading OEM which genuinely ensures everyone is happy and safe at work

**Application Closes - Monday 16th December**

Video

  • Field Service Fitter

    2 weeks ago

    Wacol, Australia Hitachi Construction Machinery Full time

    **Hitachi Benefits** - ** TWO bonuses a year**:Potential to earn biannual bonuses providing increased earning capacity - ** Competitive pay rate**: $$$ A rewarding salary + reasonable OT available - ** Travel Allowance**: All Travel costs covered by Hitachi - travel time, parking, to and from airport - ** Flexible Roster: 7/7 roster supporting work life...

  • Mining Sales Administration

    2 days ago

    Wacol, Australia Hitachi Construction Machinery Full time

    **Benefits** - ** Permanent Full Time Position in a leading OEM with long term job security**: - ** Competitive salary package + company biannual bonuses $$$$**: - ** Work life balance**: Flexible work arrangements in line with company policy - ** Stability**:Permanent Full Time Position in a leading OEM with long term job security - ** Uniform**: Generous...

  • Mining Sales Administrator

    2 weeks ago

    Wacol, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping...

  • Yard Hand

    1 week ago

    Wacol, Queensland, Australia WorkPac - Brisbane Full time $84,000 per year

    $40/hour + penaltiesLong term positionPosition with a reputable companyAbout Our ClientOur client is a Japanese multinational conglomerate and is active in various industries, including digital systems, power and renewable energy, railway systems, healthcare products, and financial systems. The company was founded as an electrical machinery manufacturing...

  • Production Supervisor Pdi Mining

    1 week ago

    Wacol, Australia Komatsu Full time

    **The Opportunity**: An exciting opportunity has arisen for a Production Supervisor to join the Pre-Delivery and Inspection Department with Komatsu’s Wacol Branch. Reporting to the Production Manager, the purpose of the role is to lead, mentor and develop employees to maintain a competent and effective team. Additionally the role is also responsible for...

  • Key Account Manager

    2 weeks ago

    Wacol, Australia Hitachi Construction Machinery Full time

    **About Us** Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping...

  • Sales Consultant

    2 weeks ago

    Wacol, Australia Aggreko Full time

    We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We are hiring immediately a** Sales Consultant** to join our team of experts in Brisbane**that will help us...

  • Heavy Equipment Maintenance Technician

    2 weeks ago

    Wacol, Queensland, Australia beBeeFitter Full time $80,000 - $110,000

    Field Service Fitter: Key ResponsibilitiesDeliver top-tier customer experiences through diagnostic, maintenance and repair services for heavy machinery and associated products.About the Role:Provide high-quality solutions to customers via Hitachi earth moving equipment diagnostics, maintenance and repairs.Contribute to major shutdowns and new equipment...

  • Factory Hand/labourer

    1 week ago

    Wacol, Australia ARG Full time

    I am looking for factory labourers with production experience for a well established company who manufacture building products for the Contruction and Mining sectors. Ongoing position with room to progress within the company. **Duties & Responsibilities**: - Machine operating - Manual labouring - Heavy lifting - Production work - Assembly - General...

  • General Labourer

    2 weeks ago

    Wacol, Australia Resitech Group Pty Lyd Full time

    OUR OPPORTUNITY We are seeking a General Labourer to join our growing production team. This position is a fantastic opportunity for you to grow your skills and to take your career to the next level. Resitech will provide you with full on-site job training and support to give you the necessary tools to be successful in this position. As part of the...