Media Manager

We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.

About Us

SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful, and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society.

Our purpose, for the last 50 years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia.

SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media.

**The Team**

Our primary role is to enable and support the production, distribution, and transmission of content across SBS television, radio, and online platforms.

The Media Management team is the first point of contact for users with any system problems, and team members either fix or escalate to IT Helpdesk, MAM Support, BIT or Telstra Broadcast Services, as required. In addition, the team offers support in relation to system failures, upgrades, fixes and daily health checks.

The Media Management team also co-ordinate and supervise all management of media within Dalet Media Asset Manager Content, News and Radio systems and Broadcast Management systems, including capacity management, focusing primarily on media movement from archive to SBS broadcast and SBS On Demand.

**The Role**

Reporting into the Media Manager Lead, the role's responsibilities include:

- Serving as the main communication point between a wide range of users and the MAM, Media Ingest and Media Asset areas, including SBS’s playout provider Telstra Broadcast Services (TBS)
- Co-ordinating and supervising all media movement within MAM (Media Assets Management) Content, MAM News and Radio and IBMS (Integrated Broadcast Management System)
- Monitoring, facilitating and ensuring compliance with agreed workflows (e.g. purging, archiving, restoring, BPMs, ingesting and exporting)
- Ensuring metadata inputs are adhered to in Media Delivery areas and Broadcast Scheduling and resolving these promptly with the appropriate contacts
- Working closely with internal/external clients to provide high quality media services, including seeking regular feedback on the service levels provided to the business
- Making recommendations on the best solutions for client needs.
- Liaising with the Production Services and Studio Services teams to identify and solve equipment maintenance problems and to improve working practices

**About you**

To be considered for this role we are looking for applicants that have:
**_ Essential_**
- Previous experience in a technical broadcast role
- Experience in a client-focused environment, including excellent communication skills
- The ability to work independently
- Excellent attention to detail.
- Highly developed troubleshooting skills, including the ability to recognise problems as well as take responsibility for the resolution of all issues as expediently as possible
- Ability to make quick decisions in a time pressured environment with competing priorities
- Experience with technical reporting and follow up
- A strong technical bent with previous experience in technical broadcast and MAM systems _desirable_
- A clear-thinking, calm and level-headed approach to challenging situations _desirable_

**For'¯a more comprehensive role requirements description, please refer to the attached Job Description**

For other opportunities within our organisation please visit our careers website SBS Careers - Working at SBS

***Some of the reasons to consider working with us**
- The people We truly celebrate and welcome difference at SBS and encourage everyone to bring their whole self to work & you’ll be part of one of the most inclusive companies in Australia
- The culture and the engagement of our workforce 93% of our employees have stated that they are proud to work for SBS
- We offer a range of benefits from, health care checks, salary packaging, Employee Assistance Programme, flexible work arrangements and discounted gym membership nationally with Fitness Pass.
- We’re agile and innovative in the way we work, as well as being a trusted and established brand. At SBS we have been broadcasting for over 50 years and our future is packed with many more exciting developments
- We also love to promote from within We have allocated training funds to do just that and help bridge the gaps when moving from role to role.

**Reasonable adjustments**

To find out more about reasonable adjustments with SBS, please view our video here.

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