Coordinator Community Laws

**Salary $117,139 - $130,303 per annum + 11.5% Superannuation**:

- **Full-time Permanent Role**:

- **Based at the Nunawading Office**

At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

- Excellent Customer Experience and Service Delivery
- Great Organisational Culture
- Innovation and Continuous Improvement
- Good Governance and Integrity
- Long Term Financial Sustainability

We have an exciting opportunity for a motivated and experienced leader to join our organisation as the Coordinator of Community Laws.

In this pivotal role, you will lead the delivery of high-quality Community Laws services, overseeing a range of key functions including local laws, amenity and safety programs, animal management services, and community education.

You will be responsible for leading a dynamic team to ensure service delivery is efficient, cost-effective, and customer-focused. Your work will contribute directly to community safety and amenity, and you will play an integral role in broader strategic planning, stakeholder engagement, and project delivery across the organisation.

Key responsibilities include:

- Leading, mentoring, and supporting the Community Laws team to achieve strong performance outcomes.
- Developing and implementing strategies, policies, and business/service plans aligned with organisational values and service expectations.
- Driving continuous improvement initiatives to deliver responsive and effective services.
- Managing stakeholder relationships across the organisation and the community to ensure collaboration and strong service outcomes.
- Identifying risks and opportunities to enhance service delivery and ensure compliance with relevant legislation.
- Supporting the successful delivery of projects, plans, and change initiatives on time and within budget.

This is a fantastic opportunity for someone who is passionate about leading teams, improving community outcomes, and making a meaningful impact across a diverse portfolio of services. This is a chance to step into a leadership role in local government, with strong support for learning and development. You’ll gain valuable career experience, work closer to home and be part of a team that’s making a real impact locally.

**About You**

You are a confident and experienced leader, ready to take on a key role in the coordination and improvement of vital community services. Your background is grounded in local government, compliance, legal, or a related field, and you bring a strong understanding of service delivery, regulatory functions, and stakeholder engagement.

To succeed in this role, you will need:

- Demonstrated experience in people leadership, with a focus on developing high-performing teams.
- Proven capability in strategic planning, service delivery, and business performance.
- The ability to lead change, implement improvements, and deliver operational efficiencies.
- Strong interpersonal and communication skills, with the ability to build positive relationships internally and externally.
- A solution-focused and adaptable approach to problem solving in a dynamic environment.
- Commitment to continuous improvement and alignment with organisational values and behaviours.

If you're a passionate leader who thrives on driving team success, improving community services, and making a real difference - we’d love to hear from you.

**In return, we will offer**:
**The ability to make a difference -**Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community.

**Great working conditions**- a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.

**An extensive Health and Wellbeing offering**- Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

**Transformation**:

- We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.

**Reward & Recognition -**extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs.