Administrator- Higher Education College

Based at our Nelson Road Campus, Box Hill
- Ongoing opportunity
- PACCT 3 $59,597 per annum (exclusive of superannuation)

**About the role**:
An exciting opportunity to join our Higher Education College team at Box Hill Institute as the Administrator This position is full time, ongoing.

Within this role you are responsible for providing a range of services to students, faculties, teachers, and employees across Box Hill Institute. You will respond to student enquiries, providing a high level of customer service including verbal and written communication. You will also provide a range of administrative support to enable the effective delivery of programs with a focus on educational excellence and enhancing Box Hill Institute’s reputation for academic quality.

As the Administrator, you will provide input into course and promotional materials as well as ensuring student administrative services including information sessions, acceptance letters and enrolments, course fees, exits and awards are provided in timely and efficient manners.

The College of Higher Education offers a range of Higher Education programs to domestic and international students, across Box Hill Institute's campuses. Disciplinary areas include Music, Design, ICT, Hospitality, Commerce, Community Services, Biosecurity, Early Childhood Education, Vocational and Higher Education. Vocational education and training courses provide pathways into rewarding careers with opportunities for articulation into Higher Education. Full-time, part-time, on-campus, blended and online delivery options exist to suit the needs of our students and industry partners.
- Please note this role is based at our City campus and the full time salary is PACCT 3 $59,597 per annum (exclusive of superannuation). _

**About You**:

- Demonstrated experience in a similar role. Experience in administration of educational delivery and/or professional services is an advantage
- A relevant qualification in business administration (desirable)
- Experience in dealing confidently and courteously with people at all levels, and a commitment to providing a high level of customer care in an administrative role
- High level of interpersonal, verbal and written communication skills, with demonstrated experience in preparing high quality, accurate correspondence and reports to stakeholders
- Knowledge of information management systems including Student One, CELCAT and Finance One is highly advantageous
- Experience in working collaboratively as part of a team to achieve team goals, including excellent organisational skills, flexibility during peak periods, and ability to adapt to changing priorities is essential

**About Us**:
We are proud to be a leading education provider with a strong reputation for delivering high quality educational outcomes.

Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various external sites in Victoria.

We are committed to a highly motivated and aligned workforce, so we’ll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance.

**Institute Values**

**Together we are curious, trustworthy and compassionate.**
- Curious - We are driven to learn, grow and evolve.
- Trustworthy - We build trust by being honest and accountable.
- Compassionate - We are kind and respectful.

**Benefits**:**

We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements. Employment benefits include:

- Flexible work arrangements
- Career progression opportunities and reward & recognition programs
- On-site parking
- Novated leasing and salary packaging
- Access to health & wellbeing resources
- Employee discounts on health insurance, car rental, newspaper subscriptions and more
- Access to libraries offering ebooks, films, novels, children's books and so much more
- Discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog grooming
- Purchased Leave

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.**
- Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people. We believe that child safety is everyone’s responsibility. All employees, volunteers, contractors and service providers are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse as per the Institute’s Child Safety Policy and Procedures. All employees are required to hold and maintain a current, valid Working with Children Check for the duration of their employment at their own expense._
- Box Hill Institute reserves the right to withdraw an advertised position at any stage._