Head of Retail

5 days ago

Cremorne, Australia Accent Group Full time

Join one of Australia and New Zealand’s most customer centric retail groups - Accent Group. With a portfolio of over 900 stores, 34 iconic brands (including HOKA, Skechers, Dr. Martens, Platypus, Hype DC, Stylerunner, Nude Lucy, The Athletes Foot, Sports Direct, Glue Store and Vans), and 30+ online platforms, we’re not just selling shoes - we’re shaping the future of retail. At Accent Group, we’re driven by innovation, passionate about people, and serious about creating standout career opportunities. Whether you’re starting your retail journey or looking to grow into leadership, you’ll be part of a culture that values individuality, rewards performance, and empowers you to make your mark (in your kicks of course)
At Accent Brands, we know everything begins and ends with the consumer. That’s why we’re on the hunt for a Head of Retail to take Lacoste’s retail operations across Australia & New Zealand to the next level. This is your chance to blend strategy, leadership, and brand passion to deliver world-class customer experiences and outstanding business results.
**What you’ll be doing**:
As a key member of our Direct-to-Consumer Leadership Team, you’ll:

- Drive the retail strategy for Lacoste across Australia & New Zealand shaping growth, profitability, and operational excellence.
- Inspire, mentor, and develop a high-performing retail team to deliver sales, KPIs, and unforgettable customer experiences.
- Collaborate with marketing, merchandise, training, and digital teams to bring the Lacoste brand to life in-store.
- Ensure retail standards, product execution, and brand campaigns are flawlessly delivered at every touchpoint.
- Champion customer experience strategies that build loyalty, engagement, and sales growth.

**What we’re looking for**:

- Proven success (5+ years) leading large-scale, multi-site retail operations at a National Manager or equivalent level.
- A natural leader with a passion for inspiring and developing people, and building strong succession pipelines.
- Strong commercial acumen - able to think strategically, manage budgets, and spot growth opportunities.
- Experience driving operational excellence, from financial performance to stock and workforce management.
- A deep alignment with Accent Group’s values: being All In, Customer Obsessed, committed to Teamwork, Respect, Communication, and Never Stop Learning.

Why join us?
- Lead an iconic global brand with a rich legacy and bold future.
- Be part of a collaborative leadership team shaping the direction of Accent Brands’ Direct-to-Consumer business.
- Enjoy the scope, influence, and career growth opportunities of Australia’s largest footwear and lifestyle retailer.

At Lacoste, we don’t just sell products—we create experiences that connect people with a lifestyle of timeless style and innovation. If you’re ready to make your mark and take Lacoste retail to new heights, we’d love to hear from you.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.

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