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Guest Service Agent

2 weeks ago

Manly, Australia Manly Pacific Full time

**Who we are**

Our iconic beach location and recently refurbished property is the inspiration for our fun and energetic upscale/lifestyle hotel. At Manly Pacific, we offer the perfect luxury escape nestled close to the city of Sydney. Offering exclusive experiences, outstanding service and boasting views of Manly Beach, our hotel has been renovated with the ultimate in guest experience in mind.

Our natural approach reveals a genuine, professional and honest sense of service, which enable us to provide lasting memories of local experiences. We attract friendly, diverse and engaging people intrinsic to the roots of our lifestyle.

**The Role**

After going through an exciting multi-million dollar rooms renovation over the past 12 months, we are now looking for motivated Front Office professionals, who will be part of the continuing growth of our brand-new property.
- A day in the life of our Guest Service Agent includes: _
- Welcoming guests to the hotel - you are the face of Manly Pacific
- Delivering exceptional, personalized & fun customer service while maintaining luxury standards to ensure all of our guests feel welcome
- Assisting guests with requests and memorable experiences with your warm personality & sharing your hotel and local knowledge
- Surprising & delighting our guests and ensuring one of the most unforgettable stays
- A can-do attitude as you turn enquiries into proactive opportunities

**Wants the perks of ?**
- Working in a beachside location... morning beach walks anyone?
- Work Your Way - We adjust to your lifestyle and meet you where you are
- Wellness benefits including Employee Assistant Program, Birthday day off and discounted GYM membership
- Learn Your Way - Personal development plans and career progression
- Incredible discounts across all Accor properties and restaurants (up to 70% discount worldwide)

If this is you, we would love to hear from you

**Job Types**: Part-time, Full-time, Casual

**Salary**: $21.43 - $35.20 per hour

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Shift work

Supplemental Pay:

- Penalty rates

Ability to commute/relocate:

- Manly, NSW 2095: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)