Area Manager

**Join a Brand That Feels Like Family**:
At **Harris Farm Markets**, we’re passionate about fresh food, great people, and doing business _For the Greater Goodness_ for our customers, our teams, and our communities.

**Rare Opportunity to Lead Our Beautiful Regional Harris Farm Stores**

At Harris Farm Markets, we’re more than a business; we’re a family united by our passion for great food, great people, and doing business for the** Greater Goodness**. We're thrilled to invite you to become our next dynamic, hands-on Area Manager to guide our fabulous regional stores. If you lead with heart, bring commercial smarts, customer obsessed and thrive on growing great teams and remarkable results, this is an incredible chance to be part of something special.

For over 40 years, Harris Farm Markets has been a proud, family-owned business, reconnecting Aussies with the joy of real food. With 34+ stores across NSW, ACT & QLD (and growing) and over 3,500 dedicated team members, we stand for a strong business that’s good for the customer, good for each other, and good for the community and our planet. Whether it’s our Imperfect Picks helping reduce food waste, or our Farmer Friendly Milk supporting local producers, every small action makes a big difference.

As a Harris Farm **Area Manager**, you’ll take the reins of several regional stores, driving performance, inspiring your Store Managers, growing talent, and delivering a market experience that’s bursting with freshness, abundance, and energy. You’ll coach, mentor, and empower your teams to deliver strong sales performance and unforgettable customer experiences, all while living our Harris Farm values.

This role suits a natural people leader who loves rolling up their sleeves, thinks commercially, and finds joy in helping others shine.

**Why You’ll Love Working with Us**:

- You’ll lead stores loved by their communities.
- You’ll work with a passionate, purpose-led business that puts people and produce first.
- You’ll have the autonomy to make a real impact, supported by a leadership team that cares.
- And, you’ll be part of a family business that still feels like one.
- You’ll enjoy a generous 25% staff discount across all Harris Farm Markets — because we believe our people should share in the great of goodness.

**The Role**:
The **Area Manager** is responsible for maximising the financial return of an area group of stores. You’ll lead a team of Store Managers to achieve budgets, deliver excellence in customer experience, and foster a work culture consistent with the Harris Farm Markets Core Values.

This is achieved by mentoring and coaching store teams to develop their skills in both retailing and people leadership ensuring the highest standards of customer service and maintaining Harris Farm Markets reputation for only selling the freshest and best quality produce.

You’ll play a pivotal role in delivering operational excellence, developing future leaders, and keeping our markets fresh, abundant, and full of life every day.

**Key Responsibilities**:
**Customer Experience**:

- Lead your store teams to deliver products our customers love, fresh, high quality, and great value.
- Ensure produce is at its peak and available when and where customers want it.
- Drive innovation in-store and continually improve the customer shopping experience.

**Profitability**:

- Drive the achievement of market budgets and KPIs, implementing measures to minimise waste.
- Engage and motivate teams to improve productivity and deliver outstanding customer service.
- Analyse business performance and identify opportunities for growth, efficiency, and profitability.

**People**:

- Develop a team of enthusiastic experts who love working at Harris Farm Markets.
- Mentor and coach Store Managers, building capability, confidence, and engagement.
- Foster a culture of ownership, accountability, and teamwork across all stores.

**Compliance**:

- Ensure smooth operations through adherence to all systems, policies, and processes.
- Maintain compliance with workplace health and safety, food safety, and regulatory requirements.
- Uphold and role-model HFM’s values and culture across every store.

**Required Skills and Knowledge**:

- Demonstrated FMCG or multi-site retail management experience.
- Proven team leadership and people development skills.
- Strong planning, organisational, and problem-solving abilities.
- Excellent communication skills - both verbal and written.
- Commercially astute with sound understanding of P&L management.
- Confident using digital tools and computer literate (MS Office, retail systems).

**Our Culture - For the Greater Goodness**:
Everything we do is grounded in **For the Greater Goodness** ensuring every action benefits our customers, our teams, and our community.

**Ready to Grow with Us?**:
Harris Farm Markets is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.