IT Applications Trainer

3 days ago

Melbourne, Australia SGS Full time

**Company Description**
We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world.

Ready to inspire and empower others with your IT expertise? SGS is looking for a passionate **IT Applications Trainer** to deliver impactful training courses, build strong client relationships, and drive excellence in every session.

In this full-time position, your responsibilities include, but are not limited to:

- ** Training Planning**:Conduct training needs analysis and customise courses to serve specific client needs when required, attend client meetings, assistance with training quotations and proposals and consulting with clients and developing customised, client specific training programs.
- ** Training Delivery & Evaluation**:Deliver Odyssey training computer courses, maintain an average of 4 billable training days per week, monitor effectiveness and quality of training, courses and courseware offered.
- ** Post Course Review & Support**:Contact clients and trainers post course to monitor quality and provide follow-up training support and advice.
- ** Marketing**:Work with marketing team to write online content including blogs, video scripts and presentations.
- ** Courseware & Training Materials** - Evaluate existing and new training materials and liaise with Administration area when client requests for customised training solutions.
- Liaise with external trainers on a regular basis and ensure a continual flow of communication is occurring.

**Qualifications**
- Certificate IV in Training and Assessment (desirable).
- IT qualifications and certifications, especially relating to Microsoft and Adobe solutions.
- Solid experience in a similar role, including corporate training for adult learners, as well as experience with courseware development and instructional design.
- Strong understanding of adult learning principles and facilitation strategies, with experience delivering training in a commercial environment to achieve desired outcomes.
- Technical knowledge of Microsoft Office, along with experience in Power BI, SharePoint, Power Automate, Teams, and Adobe Creative Cloud (including InDesign and Photoshop).

**Additional Information**

**WHY WORK FOR SGS?**

Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS.
- As a company, we have embraced the shift to flexible work
- Sustainability is embedded in our culture and the way we do business
- Paid parental leave
- Paid time for volunteering day and blood donations
- Corporate health & wellbeing offers
- Ongoing learning & development
- Career development opportunities (Nationally and Globally)
- SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

**COME TO WORK AND BE 100% YOU**

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.

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