Library Services Officer

**Work type**
- Permanent Part Time

**Location**
- Dandenong

**Department**
- Community Strengthening

**$73,955 - $78,374 per annum, pro rata (plus super)**

**4 x Permanent Part Time (21 hours per week) - (includes rostered evening shift) and monthly weekend shifts**

**About Us**

Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.

We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.

**About the role**

The Library Service Officer (Children’s and Youth Services) works within the Creative and Engaged City Department, and at both Springvale and Dandenong Library sites and the new Keysborough South Community Hub, currently in construction.

The primary objectives of the position are to:

- Support and assist the community to access and use Library services and resources.
- Deliver high quality Library Programs that support learning, literacy and social inclusion.
- Contribute to the delivery of excellent customer service through Greater Dandenong’s Library Services
- Support operational needs for Children’s Programming and Front-of-House shifts, including evening shifts.

**About you**

The successful applicant will have experience in service delivery and an understanding of positive customer service principles. They will also be able to demonstrate their suitability for delivery of library services and programs for children, families, and young people. The successful applicant will bring a passion for promoting literacy and have experience working in a culturally and linguistically diverse and busy environments. An understanding and demonstrated experience of current technologies, and the willingness to embrace and explore emerging technologies relevant to libraries, is essential.

You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.

**Benefits of working with us**

Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals.

Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

Our benefits include
- Competitive salary
- Salary sacrifice childcare (where available)
- Flexible working options supported including hybrid work
- Access to learning & development programs including study assistance
- Reward & recognition programs
- Health initiatives
- Access to our support and wellbeing programs
- A vibrant social club

For more information about our benefits, please visit our careers page: Working with Us
- Council is commitment to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children _with zero tolerance for child abuse and harm._

**To apply**

**1.**Cover letter

**2.**Your current resume

**3.**A document addressing the key selection criteria located in the position description.

Library Service Officer (Children and YouthServices) - Position Description - 319.7 KB

**Applications close**: 5pm, Monday, 12 May 2025

**Further information**: Lina Hernandez, 8571 5286