Support Coordination

**About MCM**
We are a leading community support organization working alongside people to live the life they aspire to, their way, providing a broad range of support in Homelessness, Disability, Palliative Care, Early Childhood Intervention Services (ECIS), and Early Years and Education service areas. A career with us means you are part of an organisation making a real difference.
**About the program**
We deliver high quality support coordination and specialist support coordination to people with a disability and their families. Support Coordination aims to build individual capacity to:

- Navigate the NDIS system and educate on what supports can be funded
- Support the participant to achieve their goals
- Link participants into funded and community supports
- Keep track of plan funding whilst empowering participants and families to make decisions in relation to who supports them and how their funding is used
- Ensure cultural awareness and safety for participants

Being a valued member of the support coordination team, you will go above and beyond to strengthen our participants’ abilities to coordinate and implement supports and participate fully in the community.
**About the role**
As a Support Coordinator at MCM, you will assist participants to work towards the identified goals in their NDIS plan by navigating the NDIS service system, making informed decisions and obtaining the resources and support they need and want.
Using an individualised approach, you will plan, develop and coordinate services for NDIS clients by:

- Forming ongoing relationships with your case load of participants by listening, building rapport and trust
- Ensuring participants are aware of their rights and can advocate for what they want and need, this includes, offering choices and empowering participants to make decisions around their supports
- Liaising with internal and external services to maximise participant outcomes
- Supporting, developing, and building capacity in individuals to manage their own supports
- Monitoring and reviewing plans and goals in consultation with participants and their families
- Providing support and assistance as appropriate to relevant others/stakeholders
- Establishing and developing strong relationships with NDIS, community and mainstream supports
- Working with culturally diverse participants in a culturally safe and aware manner
- Working in a trauma informed and with a person-centred approach facilitating choice and control for your participants.
- Report writing and gathering appropriate evidence to advocate for adequate funding that meets your participants needs
- And always putting the participant at the centre of what we do

**Skills and experience**
- Tertiary qualification and/or minimum two years’ experience working in the Community Services sector (Disability, Social work, Mental Health, Housing, Justice would be an advantage).
- Well-developed communication (both oral and written) skills with the ability to prepare reports and correspondence in clear and concise language.
- Strong interpersonal skills with an understanding of diversity when working with participants and colleagues.
- Demonstrated ability to develop positive relationships with a range of participants, their families, and their service providers.
- Current Australian driver’s license.

Please refer to the position description for the full duties and key selection criteria
**How to apply**
- Applications should include a current CV (no more than 3 pages) and cover letter addressing the key selection criteria.
- Aboriginal and Torres Strait Islander people are encouraged to apply.
- _We reserve the right to interview and appoint prior to the closing date._

**Our commitment to diversity**
**Our commitment to safety**
MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.