Sampling & Portfolio Specialist, Oceania (12-month Contract)

**About Symrise AG**
Symrise is a global supplier of fragrances, flavourings, cosmetic active ingredients and functional ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry and producers of nutritional supplements and pet food. Its sales of approximately € 5.0 billion in the 2024 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented in more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America. Symrise works with its clients to develop new ideas and market-ready concepts for products that form an indispensable part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.

Symrise - always inspiring more
**Sampling & Portfolio Specialist, Oceania (12-Month Contract)**:

- As a Sampling & Portfolio Specialist, you will play an important role in our customer experience. With responsibility for daily sampling activities and providing customers with fast, efficient and quality unboxing experiences. While also providing support to the portfolio hub and regulatory team. _
- You will participate in sensory evaluations, maintaining and organising the flavour portfolio library accordingly to support the portfolio hub and key customers for successful deliverables. Providing accurate regulatory documents and assisting the team and customers with their enquiries._
- You will report directly to Portfolio & Sampling Manager, Food & Beverage._
- Lastly, nothing is worth getting hurt for, all members of the business are expected to be safety leaders. You will always uphold and maintain a safe working environment especially handling dangerous goods. Wearing appropriate PPE and following related procedures to ensure safety of themselves and others_
**The Position**:

- Sampling & Portfolio_
- Manage system for incoming sample requests and prioritise by the due date and urgency.
- Safely pack samples according to regulations especially meeting IATA dangerous goods regulations and arrange courier dispatch from collection point at reception.
- Collect incoming packages and mail from reception and distribute on a daily basis.
- Order & track raw materials and flavour samples from affiliates for lab, customer or supply chain teams.
- Accurately maintain dispatch information about samples and courier documentation. Including providing monthly reports and statistics.
- Ensure that the Flavour Library stock is always kept above agreed minimum levels and ordered from compounding team as required.
- General housekeeping of the Portfolio & Sampling lab, including the flavour library compactus, DG cabinets and packaging materials; including ordering or consumables, labelling and putting away stock, discarding expired stock safely.
- Active participation in the self managed technical hubs. Working alongside the team to empower, collaborate and cross train to share knowledge to other members of the business.
- Directly contributing to the business, team and category commercial success and win rate consistently.
- Working in close collaboration with Sales and Marketing, MSCI, Creation, Portfolio, Regulatory, Quality and other departments to ensure timely, high quality delivery and seamless project execution.
- Working within the portfolio hub managing and reviewing the Standard Library of Flavours for suitability to support the technical hubs and key customers across the business.
- Occasionally supporting portfolio and standard library selection for internal and external customer requests.
- Regulatory_ _
- Providing regular support to the regulatory team across various tasks.
- Provide customers with accurate, consistent and reliable regulatory and product information in a timely manner.
- Preparing and amending Symrise technical data sheets, customer questionnaires, AFGC PIF’s and SDS’s.
- Ensure all records, including technical specifications are accurately filed and maintained.
- Provide monthly statistics for preparation of reports.
- Supporting other regulatory and formula management activities as required.
- Additional_
- Building strong proficiency in SAP and business processes
- To support quality control in daily sensory and evaluation of flavours and raw materials as required.
- To highlight problematic situations and work together with the technical team.
- To accept temporary placements in other locations for project or training needs.
- Assist in work coverage when required or if other team members are on leave.
- Health & Safety_
- As a safety leader to always uphold and maintain a safe working environment especially while handling dangerous goods.
- To wear appropriate PPE and follow related procedures (i.e. GMP and HACCP) to ensure safety.
- Bachelor degree qualification in Food Technology or equivalent.
- Preferred but not essential at least 5 years experience working in the food industry or related