Team Leader

Reliant Health Care Pty Ltd is proudly Accredited by the Australian Council on Healthcare Standards (ACHS), and services NDIS Participants, Home Care Package recipients and Private clients of all ages with expectations of the highest quality in Case Management and Care staff.

Our team is what makes Reliant special. We really care. We care deeply about enabling people to really live, not just exist and we provide human care, not just health care.

Reporting directly to the General Manager, the Team Leader - Home Care Package (HCP) and Private Home Care is to support the continued growth of Reliant Healthcare.
- Work with Clinical Service Manager for overall coordination of the Home Care Services division ensuring a high standard of service delivery appropriate to Reliant’s brand
- Manage Home Care Packages clients’ services
- Provide the Clinical Coordinator team with support, guidance, and direction, and help to develop good staff morale, staff skills and foster work productivity
- Participate in the development and implementation of operational plans for in conjunction with the General Manager
- Maintain and develop sustainable partnerships with both stakeholders
- Ensure all client information obtained is accurately entered into Reliant Healthcare data bases and client records in a timely manner.
- Ensure contracts are developed and regularly reviewed for each client as per the guidelines.
- Provide information to management related to new clients, level of packages signed up.
- Conducting home care assessments and formulating care plans, managing individual budgets, and monitoring and maintaining care in accordance with Home Care Standards
- Undertaking clinical assessments
- Assist in the development of policies, create reports, and provide information to the General Manager on the performance of the various programs

**To be suitable for this position you must have**:

- Qualifications in Home Care Package Case Management or Community Care Experience in clinical and case management in home care package setting
- Have a strong understanding and knowledge about the Australian Aged Care Standards, and Home Care Packages
- Demonstrated experience in case assessment
- Person-centre focused with exceptional time management skills
- High level relationship management skills
- High attention to detail and data accuracy
- Excellent customer service skills
- Great at solving problems
- Excellent computer literacy skills including proficiency with MS Office
- Demonstrated experience in supervising and leading a team
- Qualifications in Allied Health, or unrestricted registration with APHRA as an RN

**Commitment to Diversity and Inclusion**

Reliant is proud to support the LGBTI community. Ensuring an inclusive environment for lesbian, gay, bisexual, transgender and intersex employees is a key part of our strategy. We are committed to raising awareness and educating all our people about our LGBTI community, while simultaneously supporting our LGBTI employees and providing a workplace of equality. At Reliant, we adhere to a strict non-discrimination policy and provide a clear, open line of communication between employees and management. Reliant is working with Pride in Diversity to continuously improve when it comes to workplace inclusion.

If this position is what you are looking for, please send your current CV to us.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $85,000.00 - $90,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Elizabeth Bay, NSW 2011: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Clinical and Case management: 1 year (preferred)

Licence/Certification:

- Registered Nurse (RN) (preferred)
- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)