Business Improvement Specialist

19 hours ago

Osborne Park, Australia Racing and Wagering Western Australia Full time

**Company Description**:
**About Us**

The racing world is not just exciting, it brings communities together across the state. Racing and Wagering Western Australia (RWWA) is at the centre of this world and more than 24,000 people choose to join us in our quest to forge a sustainable future for racing in WA.

As well as controlling thoroughbred, harness, and greyhound racing in Western Australia, RWWA operates the TAB which has more than 300 off-course retail outlets, a call centre and online betting services. Our motto is Better Your Bet because increasing profits through Western Australia’s own TAB means better returns for the local racing sector and state-wide communities.

Our business is unique, which means we can offer careers which are interesting, challenging, and diverse. Our values are important to us so, to be successful, you will have to share them. We are honest, real, and positive and we pride ourselves on achieving great outcomes for our customers. We work hard but have fun while we are doing it.

Whatever your passion, our success is a team sport.

**The Role**

We are seeking a Business Improvement Specialist to join our Technology and Transformation team to advise and guide the business to identify and address business process improvement initiatives.

Using Lean Six Sigma tools and techniques you will establish continuous improvement and management systems within the business to ensure sustainability across Customer Experience, Productivity, Revenue, Cost and Operational Risk.

This role is a Fixed Term Contract (12 months) based out of our Osborne Park Office.

**Qualifications**:
**About You**

**_ Skills and Experience_**
- Previous experience in a similar role
- Relevant Tertiary qualification or Certification
- Lean and/or Six Sigma skills.
- You are a critical thinker, who uses their initiative to overcome challenges.
- You think about the end user and experience throughout all stages of the process.
- Exceptional ability to juggle multiple tasks to meet deadlines
- A resilient and determined mindset to build strong relationships with your team and Manager.
- Experience in project management, change management and/or business analysis is desirable

**Additional Information**:
**The Reward**
- Work at an organisation that is vibrant, fun, and diverse
- Flexible working arrangements available
- Leave loading paid on your annual leave
- Paid parental leave
- Onsite parking available
- Onsite coffee van with subsided coffees
- Salary packaging options
- Employee Assistance Program - for both the employee and immediate family
- Extensive wellness programs (including discounted health insurance, onsite yoga, free mindfulness apps and much more)

**Next Steps**

Please include your current resume and a short cover letter relating to why you’re interested and suitable for the role.

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