Customer Service Associate

1 week ago


Burwood, Australia JK Personnel Full time

Burwood, Sydney NSW
- Customer Service - Call Centre (Call Centre & Customer Service)
- Contract/Temp - $33.50

**Customer Service Associate**

JK is partnering with one of the worlds' largest service companies who are working alongside one of Australia's biggest banks to ensure over one million customer needs are met during their financial journey.

With a strong commitment to ensuring customer satisfaction and case efficiency, they are looking at establishing a large and dynamic customer service team.

You will be provided with comprehensive training to see you succeed in the role over a 4-6 week period, followed by ongoing support and mentoring from team leaders.

These roles are long-term opportunities that will allow you to show your customer service and technical skills. You will work with a large team, be supported by onsite leadership, enjoy employee engagement activities and the social side working in a team environment.

**The Role**

These roles require you to work 38 hours a week from Monday to Friday, with rare OT and weekend work required.

**Requirements of this Role**
- **Previous experience within customer service roles**:

- **Experience with financial/insurance admin desirable**:

- **KYC experience desirable**:

- **Experience with making of calls to customers, following script or established processes**:

- **Ability to problem solve and make informed on the spot decisions**:

- **Understanding of banking domain and processes such as customer identification**:

- **Experience providing accurate and timely updates to customers**

Those with experience in the banking sector are strongly encouraged to apply.

**About JK Personnel**

Recruiting exceptional job seekers to fill roles with the best and brightest organisations in regional Australia is what we're passionate about, and it's kept us going for more than 25 years. We pair our recruitment expertise with our high standards of working in a way that's supportive of every individual. We believe in people, and the power of an individual to grow a successful business.



  • Burwood, Australia Just Budget Pty Ltd Full time

    **Position Overview**: We are currently seeking an experienced Customer Success Associate to join our team. Whether you are living in a country outback area or in one of the main CBD states, we welcome you to apply. Just Budget is dedicated to serving clients all over Australia, providing exceptional value through tailored financial solutions. We are...


  • Burwood, Australia Allure women health clinic Full time

    Allure Women Health Clinic is one of the Australia's leading and fastest growing women health specialists. Based in Burwood, Sydney, we are a group of energetic and fun-loving people who provide amazing services, products and excellent customer service to a large and growing range of customers in Australia. **Key Responsibilities**: - Oversea daily...


  • Burwood, Australia Penfold Motors Burwood Full time

    The Penfold Motor Group is a very proudly Australian owned business with multiple franchises including Audi, Mazda, Volkswagen, Hyundai, Suzuki and Isuzu Ute. Our company of 300+ valued employees across various sites is built on a solid foundation of extensive market knowledge, superior customer service and industry-leading expertise, and our people are...


  • Burwood, Australia Penfold Motors Burwood Full time

    The Penfold Motor Group is a very proudly Australian owned business with multiple franchises including Audi, Mazda, Volkswagen, Hyundai, Suzuki and Isuzu Ute. Our company of 300+ valued employees across various sites is built on a solid foundation of extensive market knowledge, superior customer service and industry-leading expertise, and our people are...


  • Burwood, Australia The Automotive Group Full time

    **Burwood location**: - **$32.00 per/h + commission**: - **Gtd 15hrs per week (8:00 to 11:00)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone who can transform...


  • Burwood, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Burwood VIC location**: - **$32.25 per/h + comm.**: - **Gtd 20hrs per week (8.00am to 12.00pm)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking...


  • Burwood, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. ***: **About the role**: Reporting to the...


  • Burwood, Australia HCF Full time

    **About HCF** At HCF, our purpose is to bring our human touch to healthcare. We want to be true health partners to our members. Our vision is to make healthcare understandable, affordable, high quality and member centric. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. **About the...


  • Burwood, Australia TSA Group Full time

    Company Description We are looking for Customer Service Consultants to join our team. You will be the voice representing our insurance partner, IAG, resolving motor damage claims. As an Inbound Claims consultant, you will receive calls from customers calling through regarding their automotive insurance claims. You will build rapport, and provide a positive...


  • Burwood, Australia TSA Group Full time

    Company Description TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centres in Australia and the Philippines. **Job Description**: Working with TSA, you will support My Car - one of...